Customer Ratings & Reviews
- Model:
- WEB803800F101
- |
- SKU:
- 5581269
Customer reviews
Rating 4.2 out of 5 stars with 295 reviews
(295 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard Webroot Internet Security positively for its ease of installation, compatibility with Mac computers, and overall performance. Many users appreciate that it came free with their purchase and provides reliable virus protection and security. Some customers also find peace of mind knowing their devices are protected.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not for Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for Apple MacBook Air. Don’t waste your memory space on this for Apple computers! Go ahead and research it! It’s not really appropriate!
No, I would not recommend this to a friendRated 2 out of 5 stars
Somewhat questionable software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this but due to the somewhat obscure brand I never could fully trust it. I ended up getting rid of it.
No, I would not recommend this to a friend- Pros mentioned:Free with purchase
Rated 1 out of 5 stars
Unable to rate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never installed the product but it was free. I would recommend to a friend but not for a MAC
I would recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Rated 1 out of 5 stars
Didn't install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this "free" with my Mac purchase. I didn't install in because I don't think Macs have a real virus problem. I did find it very odd that I kept getting reminders to install this software. How did they know I didn't install it? Seems more like a data tracker software package that someone can make money off understanding my data use. No thanks.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Despite what Apple claims, viruses on Macs have become increasingly more prevalent in recent years.
Best Buy is able to see on their end whether you've activated your license or not. You can read our Privacy Policy in its entirety on our Website.
https://www.webroot.com/us/en/legal/privacy
Regards,
Josh P.
Digital Care Coordinator
Rated 2 out of 5 stars
I don’t know what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product with my Mac but I can use it till I buy an add on to insert disk
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can use the download provided by Best Buy to download your Protection to your Mac: https://www.webroot.com/us/en/home/products/geeksquad-dl
Feel free to loop in our Customer Support Team to assist you further.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Rated 1 out of 5 stars
This is useless on iOS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came for free with the iPad we got for Black Friday. For iOS all it provides is a browser that's "Secure". As for other OS's such as Windows, just use the built-in Windows Defender. That's enough. No need to pay for extra Anti-Virus software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Apple manages the security of their mobile devices through regular firmware updates. Our SecureWeb Browser will still work to ensure you are only browsing parts of the internet that are safe.
Warm Regards,
Josh P.
Digital Care Coordinator
Rated 2 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need this product, but was told that it came with the macbook
I would recommend this to a friendRated 2 out of 5 stars
Don’t need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It nice that it was given to me, but you don’t need it if you have a Mac.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Infections on Mac are increasing by the millions every single year. Find more information here:
http://wbrt.io/6tbd
Best Regards,
Josh P.
Digital Care Coordinator
Rated 1 out of 5 stars
Absolute Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded this onto my new MacBook Pro and had nothing, but issues with the laptop. It cost me a lot of money to have someone take this garbage program off my new computer. Don't buy it! Horrible program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. This is not common, and could have been due to configuration issues on the new computer. For future reference, our tech support team is happy to help resolve issues and there is no charge. You can always contact them at 1-866-612-4227 or via a ticket https://www.webrootanywhere.com/servicewelcome.asp.
Sincerely, Webroot Community Support Team
Rated 1 out of 5 stars
Worst antivirus ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus made my Macbook very slow, barely usable. The impact on the performace was brutal, had to remove it from my computer
No, I would not recommend this to a friendRated 1 out of 5 stars
I don't know why I've never used this.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believed it came with MacBook Pro I've never used it and never really figured out why I haven't used it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Security?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not needed for an iMac. Don't need it so I did not install it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mike, infections on Mac are increasing at a rapid rate every single year. Go here to learn more:
http://wbrt.io/6tbd
Best Regards,
Josh P.
Digital Care Coordinator
Rated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. Didn't work. Was recommended by a Best Buy employee.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you experienced installing your Security.
Our Technical Support Team is always here to assist you remotely completely free of charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
- Pros mentioned:Virus protection
Rated 5 out of 5 stars
Feel very protected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product provides protection never have had any trouble.
I would recommend this to a friend - Pros mentioned:Free with purchase
Rated 5 out of 5 stars
Internet Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came free with the Macbook I bought. I comes in handy. Good for 1 yr.
I would recommend this to a friend


