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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 295 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers regard Webroot Internet Security positively for its ease of installation, compatibility with Mac computers, and overall performance. Many users appreciate that it came free with their purchase and provides reliable virus protection and security. Some customers also find peace of mind knowing their devices are protected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-295 of 295 reviews
  • Rated 2 out of 5 stars

    Not for Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for Apple MacBook Air. Don’t waste your memory space on this for Apple computers! Go ahead and research it! It’s not really appropriate!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Somewhat questionable software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this but due to the somewhat obscure brand I never could fully trust it. I ended up getting rid of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free with purchase

    Rated 1 out of 5 stars

    Unable to rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed the product but it was free. I would recommend to a friend but not for a MAC

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Didn't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this "free" with my Mac purchase. I didn't install in because I don't think Macs have a real virus problem. I did find it very odd that I kept getting reminders to install this software. How did they know I didn't install it? Seems more like a data tracker software package that someone can make money off understanding my data use. No thanks.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Despite what Apple claims, viruses on Macs have become increasingly more prevalent in recent years.

      Best Buy is able to see on their end whether you've activated your license or not. You can read our Privacy Policy in its entirety on our Website.
      https://www.webroot.com/us/en/legal/privacy

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 2 out of 5 stars

    I don’t know what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product with my Mac but I can use it till I buy an add on to insert disk

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can use the download provided by Best Buy to download your Protection to your Mac: https://www.webroot.com/us/en/home/products/geeksquad-dl

      Feel free to loop in our Customer Support Team to assist you further.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    This is useless on iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came for free with the iPad we got for Black Friday. For iOS all it provides is a browser that's "Secure". As for other OS's such as Windows, just use the built-in Windows Defender. That's enough. No need to pay for extra Anti-Virus software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Apple manages the security of their mobile devices through regular firmware updates. Our SecureWeb Browser will still work to ensure you are only browsing parts of the internet that are safe.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 2 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need this product, but was told that it came with the macbook

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice that it was given to me, but you don’t need it if you have a Mac.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Infections on Mac are increasing by the millions every single year. Find more information here:
      http://wbrt.io/6tbd

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded this onto my new MacBook Pro and had nothing, but issues with the laptop. It cost me a lot of money to have someone take this garbage program off my new computer. Don't buy it! Horrible program.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. This is not common, and could have been due to configuration issues on the new computer. For future reference, our tech support team is happy to help resolve issues and there is no charge. You can always contact them at 1-866-612-4227 or via a ticket https://www.webrootanywhere.com/servicewelcome.asp.
      Sincerely, Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Worst antivirus ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus made my Macbook very slow, barely usable. The impact on the performace was brutal, had to remove it from my computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't know why I've never used this.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believed it came with MacBook Pro I've never used it and never really figured out why I haven't used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not needed for an iMac. Don't need it so I did not install it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Mike, infections on Mac are increasing at a rapid rate every single year. Go here to learn more:
      http://wbrt.io/6tbd

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ever. Didn't work. Was recommended by a Best Buy employee.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for any issues you experienced installing your Security.

      Our Technical Support Team is always here to assist you remotely completely free of charge:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Feel very protected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product provides protection never have had any trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Free with purchase

    Rated 5 out of 5 stars

    Internet Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with the Macbook I bought. I comes in handy. Good for 1 yr.

    I would recommend this to a friend