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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend Webroot Internet Security for its reliable protection against viruses, user-friendly interface, and overall performance. Many users appreciate the peace of mind it provides, knowing their devices are safe from online threats. While some find the auto-renewal feature inconvenient and the price a bit high, the majority of customers are satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 716 reviews
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have extra security on the Dell computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. So much faster than what I had. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product would recommend to my friends and others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plus to Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with the new laptop I purchased, and I am using it along with the limited Antivirus that was preloaded on the laptop from McAfee. The Best Buy tech said that this was a better choice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do feel this is a bit pricey esp to keep paying a high cost every year - when you spend 3500 on a pc Best buy should give this for free

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    It Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with my new Asus, so... Though it is very easy to install, and use, y Norton 360 is much better, so I use it as a backup, and let my neighbor use some of the devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Webroot internet security on the market. It will definitely help keep your pc up to date, free from virus, and running as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confused!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't understand I don't have 3 devices I am a TTS - My renewal is July They installed a updated web root and removed the old this was my understanding. Now really confused.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great antivirus and internet security product. It works quite well, can be used to protect three devices, and is of great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to install it myself. Best Buy was supposed to have done that for us. All they said when I called about it was “ Sorry”!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    for antivirus protection i will keep purchasing,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have purchased this antivirus protection for many years it is fantastic have not had any issues with anything since i have been using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why was this added to my purchase?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is yet another product I did not ask for but somehow ended up being charged for. I never knowingly purchased or agreed to a subscription for Webroot Internet Security, and I definitely didn’t authorize any kind of auto-renewal. I’m especially frustrated that it was bundled or added to my purchase without clear communication or consent. I have no use for it, didn’t install it, and didn’t want it in the first place. It feels like a shady upsell tactic that takes advantage of unsuspecting customers. even if its free.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure about the use but user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have much chance to explore it, since I only got the free trial.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sketchy business practices

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot proved to be quite invasive. Was very difficult to remove the registry files associated with this (malware) product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Terrific!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best internet security out there and easy to understand and use. Easy to install and then let web root protect you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Infuncional

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pagué y nunca lo use' , no uso computadora ni laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't want to be charge after the free trail. i'm to much familiar with this internet security.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Prodcut!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, does a quick scan once installed, and does a nice job of keeping you informed of what's going on!

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 4 out of 5 stars

    Stop sending emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop sending the emails asking for me to install, when ALL 3 WERE DONE BY GEEK SQUAD AS PER THE SALES TRANSACTION!!!!

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, work perfect. My experince have been good with this antivirus, i do not have any problem at the moment.

    I would recommend this to a friend