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Customer reviews

Rating 4.5 out of 5 stars with 685 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend Webroot Internet Security for its reliable protection against viruses, user-friendly interface, and overall performance. Many users appreciate the peace of mind it provides, knowing their devices are safe from online threats. While some find the auto-renewal feature inconvenient and the price a bit high, the majority of customers are satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 685 reviews
  • Rated 1 out of 5 stars

    Internet security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble at installing ,at this moment I don't know if is all ready installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    scam software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost scammed into auto renew. didnt even know i bought this. seems really sketchy. avoid at all costs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    B.S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another web browser that allows you to surf the web without being traced or located. . Not a virus protector not a firewall software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not in use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book was a gift to a family in Nigeria, but the digital anti virus could not be downloaded, so it’s not in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't figure out how to use it. Waste of money!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst product ever tha not working never the installation not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows down computer by a lot annoying not needed at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no clue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue what this is. So I will answer for the review in a bad way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even sure why we bought this, no need for security on a Mac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Secure your internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be an alright security product. I need more time to assess it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need technical support to complete download process.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this could be a little bit easier to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. I don't recommend this for longterm use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out i dont need this plus cant download to computer without messing with s mode settings and wasnt told this at point of sale

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all.. waste of money .. i no need for common use every day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need a copy of my receipt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The webroot works fine, but due to a salesman error I had to complete 2 transactions in the store. Now I need a copy of my first transaction receipt: purchase 2506 018 3046 10/04/22 and have called the call center 4 times and contacted via chat and still haven't been able to get my receipt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work with my new surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps saying not compatible with my surface pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is it really needed?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install, for a Macbook, is it really needed? And I feel like I got handled with this. Wish someone would have discussed this with me better so I felt like it was not just another thing they wanted me to buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No information was given to me at checkout or provided in the packet of materials inside the box concerning this anti-virus.I can’t download something I have no information on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do and works good. Only problem is we already had a subscription when we bought the new laptop. The six month free subscription is supposed to be up in February, but the Webroot app says July. I need to contact, them bc I'm not exactly sure what's going on.

    I would recommend this to a friend