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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend Webroot Internet Security for its reliable protection against viruses, user-friendly interface, and overall performance. Many users appreciate the peace of mind it provides, knowing their devices are safe from online threats. While some find the auto-renewal feature inconvenient and the price a bit high, the majority of customers are satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 716 reviews
  • Rated 1 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USED TO CONSIDER this a good product but in the first week I owned my new Dell Inspiron 14 2-in-one it was infected with BOTH TROJAN & MALWARE!!!! BACK TO NORTON FOR ME!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They taking great care of us on all three product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but it works. My laptop should have came with an anti virus, instead of having to buy one for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam I never asked for this to be installed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam. I never asked for this to be installed and I can’t cancel it easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad/Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had too much sucess with Geek Squad in the past and had to bring my computer into the store. I have renewed my subscription and hope this time it will be better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to load. I kept trying but not mater what I did it wouldn't download. So I just bought McAfee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't istall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse product ever, had problems from day one. Had to go back to Best Buy three times to install back on my tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    B.S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another web browser that allows you to surf the web without being traced or located. . Not a virus protector not a firewall software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble at installing ,at this moment I don't know if is all ready installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    scam software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost scammed into auto renew. didnt even know i bought this. seems really sketchy. avoid at all costs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip off, I don’t even know how to access or what it is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not in use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book was a gift to a family in Nigeria, but the digital anti virus could not be downloaded, so it’s not in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst product ever tha not working never the installation not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't figure out how to use it. Waste of money!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no clue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue what this is. So I will answer for the review in a bad way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows down computer by a lot annoying not needed at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even sure why we bought this, no need for security on a Mac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Secure your internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be an alright security product. I need more time to assess it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need technical support to complete download process.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this could be a little bit easier to use it.

    No, I would not recommend this to a friend