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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend Webroot Internet Security for its reliable protection against viruses, user-friendly interface, and overall performance. Many users appreciate the peace of mind it provides, knowing their devices are safe from online threats. While some find the auto-renewal feature inconvenient and the price a bit high, the majority of customers are satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 716 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. I don't recommend this for longterm use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out i dont need this plus cant download to computer without messing with s mode settings and wasnt told this at point of sale

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all.. waste of money .. i no need for common use every day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work with my new surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps saying not compatible with my surface pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need a copy of my receipt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The webroot works fine, but due to a salesman error I had to complete 2 transactions in the store. Now I need a copy of my first transaction receipt: purchase 2506 018 3046 10/04/22 and have called the call center 4 times and contacted via chat and still haven't been able to get my receipt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is it really needed?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install, for a Macbook, is it really needed? And I feel like I got handled with this. Wish someone would have discussed this with me better so I felt like it was not just another thing they wanted me to buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No information was given to me at checkout or provided in the packet of materials inside the box concerning this anti-virus.I can’t download something I have no information on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Program2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To difficult to rate at this time. Still trying to understand what it offers. That's the reason for the one star rating at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unclear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular product was not discussed with me so I’m not even sure how it really works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRODUCT CHARGED WITHOUT CONSENT LIVID THEY CHARGED MY ACCOUNT -

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complicated install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to install, never got it up & running. Gave up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt want it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use it because i never enjoyed any antiviruses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WEbroot,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this will keep my computor safe, Every one should buy Webroot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never downloaded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t download on my laptop and they don’t provide solutions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad Webroot has my back.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if only Webroot would delete all the cookies etc it says are accumulating for me it would be awesome! The large amount of files are something I don't how to delete. I'm glad I have the protection running in the background though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not given

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt gave one of these, was told I didnt need it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do and works good. Only problem is we already had a subscription when we bought the new laptop. The six month free subscription is supposed to be up in February, but the Webroot app says July. I need to contact, them bc I'm not exactly sure what's going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great keeps everythig secure and keep me updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with my computers. I use it on all my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good anti virus I use for my 3 computers. Love it . I recommend purchasing

    I would recommend this to a friend