Customer Ratings & Reviews
- Model:
- WEB803800V033
- SKU:
- 5855930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Pros mentioned:ProtectionCons mentioned:Compatibility
Webroot came with laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot came on laptop. Suppose it is good for protection. Too bad I can't use it on my old computers.
I would recommend this to a friend - Cons mentioned:Compatibility, Customer service
Gotta have internet security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I guess it’s the best out there. Wasn’t so compatible with Mac. Lots of smart folks there but can’t raise them to help with an issue. Lack of coordination with Apple is unprofessional.
No, I would not recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Compatibility
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded the Webroot software onto my Mac, but I did have a few problems with shutting down my PC, likely some conflicts. Looks like a good ant-virus program, but I will stick to what I have now.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
- Cons mentioned:Compatibility
Webroot for IOS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble download in IOS devices. Microsoft PC downloads with no issue. My iPad Pro downloaded an App but unclear how to use it.
I would recommend this to a friend - Cons mentioned:Compatibility
Not for chromebooks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the protection. The only problem with this is it doesn't work with Chromebooks.
I would recommend this to a friend - Cons mentioned:Compatibility
Security
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until I switch to Apple products no more needed
I would recommend this to a friend - Cons mentioned:Compatibility
It was hard to download.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to go to Best Buy and have them put the download on a disc, then insert it into my computer to download Webroot. There is competition between Webroot and the security system built into the MAC. For instance, by downloading Webroot, you might not be able to do a MAC upgrade in the future. Also, they both offer "Cloud and Sync."
I would recommend this to a friend - Cons mentioned:Compatibility
Webroot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works on computer-couldn’t install on my iPhone.
I would recommend this to a friend - Cons mentioned:Compatibility
light antivirus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't slow your machine. On Mac have problems after the update.
I would recommend this to a friend - Cons mentioned:Compatibility
Incompatible with BitDefender.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave a lower rating because it would not work in conjunction with Bitdefender. I have, however, used it in the past and had no problems with its main function; though not as robust as others. The Geek Squad staff uses it and has their recommendation. I trust their experience with the product.
I would recommend this to a friend - Cons mentioned:Compatibility
NOT SURE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IF YOU FEEL YOU NEED IT FOR WINDOWS OK BUT TIES UP MY APPLE AND I DELETED IT
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Great security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says it's not compatible to my laptop. Hope you'll help with this matter
I would recommend this to a friend - Cons mentioned:Compatibility
security and antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software did not work well with my company's security system.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Incompatible with Avast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad that different antivirus products don't work well together
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Tried on Windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but clashes with Windows security at times
I would recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
- Cons mentioned:Compatibility
Not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work with my Norton Security. I experienced this problem the last time I purchased Webroot when I purchased my new tower back when. It may be a good product, but it just doesn't work well with Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
- Cons mentioned:Compatibility
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my computer. It did interfere with my other programs and my other software I pay a yearly subscription for. I actually had to uninstall it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
- Cons mentioned:Compatibility
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the software after purchase of a Geek Squad plan, installed and within one day I had a virus warning generated from my other antivirus/security protection that was previously installed. I scanned my laptop with this software and it didn't locate any problems when my other protection did. I uninstalled it shortly afterwards.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
- Cons mentioned:Compatibility
Aweful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not run well on newest MAC software, will begin a scan then give an error message. Webroot themselves had difficulty installing it, noting that Catalina were giving them issue. Absolute waste of money.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .My understanding is that we've fixed most common issues with Catalina - Did you speak to an official Webroot support agent? http://webroot.com/us/en/support/home-contact
- Cons mentioned:Compatibility
Virus / computer shut down
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had my computer three months and it shut down from a virus. Come to find out this particular virus protection doesn’t cover windows 10. I feel cheated!!!!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do cover Windows 10. If you would like help with installation, feel free to contact us at 1-866-612-4227.