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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Waste of money

    Rated 3 out of 5 stars

    Not sold on it ?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok . Used my Best Buy tech membership and purchase as bundle . Got home seemed they installed correctly few weeks later keep getting alerts that the process was not finished installing . So not sure if the product and Best Buy tech just can’t handle volume of customers trying to use the tech service . Either way do not purchase the membership and software together. Waste of money . Just purchase and research the product individually to make sure it provides what you need

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waste of money

    Rated 1 out of 5 stars

    Zero Stars if I could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any other "anti-virus" products, this is a waste. It's free, so there's that, but will install bloatware. If you are simply smart about your browsing, you'll never need anti-virus software. Anti-virus software becomes outdated within a few weeks of installing it anyway.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      There's unfortunately a lot wrong with these statements. To start, Webroot does not include any bloatware - the file itself is smaller than 5mb and the software is consistently reviewed as being one of the most lightweight antivirus solutions available. 2nd - Being smart about your browsing is certainly important but it does not replace an antivirus solution.

      I'd recommend keeping a paid antivirus solution up-to-date if you do not want a malware infection on your computer. Webroot

  • Cons mentioned:
    Waste of money

    Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and my computer doesn't use this it already had one built in.... I guess i waste my $20.00 dollars on this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Cons mentioned:
    Waste of money

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should not have gotten this, it is a waste of money. Wasn’t needed at all. I wish I had not gotten it at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waste of money

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy products like this. It was provided to me for free. They are a waste of money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waste of money

    Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is useless for MacBooks. Causes more problems than actually exist. Waste of money

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities; however, they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user. Webroot