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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,549 reviews
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the geek squad installed anti-virus. It’s done well in protecting all of my computers so far. I don’t even know it’s there. And with with protection plan that renews automatically, I don’t have pop ups in my way about updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer tried to die in an endless crashing update loop from windows, I brought it in to be fixed by the geeks. This program was suggested as a replacement to my current security program because it doesn't bog down the computers as badly. so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, we still listen to CD’s as we are a bit older and although we try to advance with technology, our CD collection is vast and we do not want to lose touch with it. We so regret we got rid of all our vinyl. Our CD player was not worth fixing and we are very satisfied with this aquestion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was operating with some very old security software and I did not have a warm feeling about it's efficacy. This software seem to be very fast in it's reviews, clear in letting me know what it's doing and, hopefully, every bit as good as it appears to be at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Webroot and so far I can tell it's working. Gives me alerts when appropriate and let's me scan emails I think are suspicious on the fly. Meets my expectations of a quality anti-virus program. Still a lot to learn about all the other protection features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having security on my device is priceless, I firmly believe in protecting my investments so having the best security is key! I really appreciate the Best Buy Geek Squad making sure I had all the necessary things applied to my new MacBook for my protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security we've had in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting webroot was the smartest thing we have done. We have it on both our computers and it gives us a sense of peace knowing that the systems is monitor for any virus or someone trying to hack in. The coverage is well worth the money and better than any others we have had befor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this product because it does not seem to slow down and run you through a bunch junk when working on PC like the last security/antivirus program. Gives the results of scans on a popup, then it's done. Used this product for a few years on other computers, such an improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your choice of products (TV's, Software & computers) along with constant competitive prices are a constant reason for my return to Best Buy. The service provided along with customer assistance is professional. The place to shop for personal computers as well as to shop for gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great service, it keeps me protected if malware tries to get in on my computers and keeps check on all my devises. I would not be caught without it. It is always working to keep me safe. Excellent Security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was the target of an internet security scam but luckily my credit card company would not approve the payment as the company was tagged. I was told to take my computer to a reputable company like Best Buy. The Geek Squad took great care of me and I now feel secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install & works better than old antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problems with popups on my new home computer and wanted an antivirus program to prevent/protect my system. The Webroot program was quick and easy to install and it does not seem to slow down my computer as my previous antivirus program did. To date, after 3 months, I have not had any malware problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Security and Anti-Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software to have for web security and anti-virus for the price, boots up quickly, does not eat up a ton of RAM. Main complaint is web pages sometimes load slowly or stop loading due to vague "security issues." Would recommend however for someone looking for a reliable anti-virus and security software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for your laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a strong anti-virus software to protect my laptop. The Geek Squad at Best Buy recommended Webroot Secure Anywhere and it’s been successfully protecting my laptop since it was installed. I strongly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 100% love this service. I have only used the auto stereo install portion of this service. But it is so worth it because I have installed so many things and changed out things too. Don’t waste your time at CarToys. Best Buy and their installer are great and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure awesomeness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I found out on this membership, I couldn’t pass by it. It was a offer I couldn’t resist. One, because I shop at bet buy all the time. Two, because this member can help me with almost any problem I may have with my technology. Aweomse membership! I recommend this to everyone !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the way it helps keep my computer safe from attacks. has great costumer service. they went out of their way to help me improve the functionality of my computer. had another service before this and they couldn't keep my computer running tip top like now. thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize with my purchase/upgrade to the improved Geek Squad coverage that I should have had the tech upload the new Webroot on my computer. I'll get it done via the online Geek Squad. That is part of what I love about having the Geek Squad online service and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Secure Antwhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Webroot security software for 20+ years.It is easy to use, and works seamlessly in the background to protect our three computers. in more than 30 years I've tried all of the security software apps out there: Webroot is still the best.

    I would recommend this to a friend