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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 7,549 reviews
  • Rated 5 out of 5 stars

    PC Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was installed on my PC after I was scammed and my bank account compromised. I have had it for over a month and experienced no issues with malicious viruses. Computer is working very well. Very satisfied with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't planning on purchasing this product. a liitle more than i planned on spending . so glad i did . geek squad has cleaned up our computers and has given me great customer service over the phone about a issue i had. very helpful and problem fixed . I will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy We Have Webroot Virus detector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Webroot Security and Virus software package in Oct. 2020. It sweeps our computer data system automatically and records any viruses. It has segregated 3 viruses on our computer since we bought it. Glad we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed this after bringing in my work computer for total system failure due to virus installed from a supposed secure site. NOT!!! Anyway this tells me when a site no matter how professional is dangerous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot Internet Security and antivirus for years and have never had an issue with any of my computers being infected. Webroot can be programed to scan at a specific time every day and can be used at anytime as well. I trust Webroot with all of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No viruses to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since switching over to Webroot I have had no problems with viruses. This is part of Best Buy all protection program so if you are already paying for a virus protection plan from another provider, I would look into the Best Buy plan because I think there is great value there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot installed on new desktop computer..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security program that Best Buy installed on my new desktop.. It keeps itself up to date, does regular scans and have not had any issues with it at all.. I like it better than Norton that I had for years.. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded this product onto my MacBook Air as well as my iPhone 8+ It scans frequently and so far I have not had any security issues. It also runs seamlessly in the background and doesn't seem to bog down my systems. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WebRoot internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to WebRoot many years ago and it has been, by far the best internet protection I have ever worked with. It protects you and you seldom know that it's there. That's what I need and that's what I like ... take care of me and don't bother me while I'm working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used Webroot before, but it was installed on my new computer when it was being setup. I like it very much - I can do a scan but still work on other things without it causing my computer to slow down. I intend to renew it when the initial installation period runs out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not Applicable at this time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not incorporated this particular system, Has IM currently with PC Matic for internet & electronics protection. I have had no issues with PC matic therefore I did not make any changes at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    virus scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just had this installed when i bought my new tower. i like this virus protector because it does it all by itself. i dont have to go in everyday to run anything. if it finds a threat then it puts a stop on it until you go in and decide what it is you want to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost is inexpensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried and use many many virus programs. Some free others costing higher dollars but this program beats them all. It covers more than a virus but includes the online protection that is needed. McAffe I tried several times and it slowed my computer down. Not with Webroot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for any computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good having peace of mind when on the internet. So much crap out there that virus protection is a must have even if you are just gaming; it's a shame you have to go the extra step because some people have to invade and destroy the things that bring you enjoyment .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had so many issues that my sons computer needed to be fixed by a pro, so when we ordered and rec this product for our other systems. I was excited to get it downloaded to the rest of our systems so we would not have future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never use Mcafee again, the only thing Mcafee did was destroy my $1,000 laptop from the get-go. I can’t believe I paid money to have that problem. Working with IT people everyday, they pointed me towards webroot and now I won’t have to worry about viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Utility System Analyzer is a great option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good ANTIT VIRUS Program. It works with auto scan , and always with user options to scan any time. I use the Utility System Analyzer a lot. Very good. Never had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had webroot in the past on our MAC. Since installing Mojave we are not able to use Webroot. We spent 3 days with at least 7 different Geek Squad personnel and we were never able to install on our computer. We now have to take it to the store to fix the problem

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far I don't know what to say other then no virus has attacked my computer. I must use 50 characters so I will continue to write until I get 50 characters. What can you say about the product unless you have trouble your good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for the security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this with my tech support, pops up when I turn on my device and let’s me know all is ok and I’m covered makes me feel safe and secure glad to have it there. Now and always for the safety it gives me.

    I would recommend this to a friend