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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 7,549 reviews
  • Rated 5 out of 5 stars

    My son loves this!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly rated by all tech magazines and review sites...this is a great tool to protect you from what goes bump in the dark corners of the nternet. Easy setup and that you get it for more than one device is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WebRoot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No problems noticed. Whenever I take my computer in for a tune up I ask about malware, viruses and such. It seems that WebRoot does the job. I've had WebRoot before I just needed to reup as it was about to expire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to go with what I considered an off brand security program as compared to Norton or McAfee but Webroot has performed. I also don’t seem to experience the computer slowdown as bad when it’s running its security scans either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product That Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used multiple software in the past and never liked them or felt they were sufficient or working properly. With this one I've never had an issue with this software and I feel it's a great price for the software which covers 3 computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot protection on new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the Webroot protection. I've used Webroot for years and have been satisfied with it. It was nice having it already installed on the Pavilion. it saved time when I got it home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transparent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus software was included when I bought the Total Tech Support from Best Buy. The Geek Squad installed it. It's been working and is transparent to me. This is my first experience with this software so I'll monitor it this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot Internet Security and Anti-Virus for at least 3-4 years. It covers my husband's laptop, too, as the subscription covers 3 devices. We can scan files whenever we like; we feel our devices are well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had my computer two weeks and had to use the Greek squad twice for two different reasons. I was lucky to get Bobby both times, he is a really great guy, very friendly and knowledgeable and very helpful. Was able to solve my problems right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the advice of the Geek Squad with this purchase and so far it seems to be doing its' job. I am currently traveling and it has alerted me on several occasions. Great product - I feel my laptop is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I wasn't going to get Webroot on my new computer since I could get Norton through my Internet provider. However, I'm glad I changed my mind! Webroot is far less intrusive than Norton. It runs behind the scenes like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and service got us back up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is only available under this plan and the service performed was the best we could expect. Otherwise our computer would have been unusable and we would have had to completely wipe the drive and reinstall all on our own time and expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus & security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I this has been an excellent antivirus and internet security program. I've used several different programs from different companies that would interrupt for various reasons. This runs completely in the background and just does its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect audio cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy to get a replacement audio wire for my sound bar. The salesperson recommended the more expensive one because the sound quality was better. I bought it, came home and hooked it up and the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased at the time I had my computer serviced.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I moved to Woodland Calif I had my computer serviced and they put the WEBROOT Internet Security and Antivirus on my Laptop for my protection. I trust them to take care of my Windows program for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know much about how this product does what it does, but I don't have to... All I know is that it DOES work, behind the scenes, so I can use my product without interference... I don't even worry about it, it just works...

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renewal

    Rated 3 out of 5 stars

    Not My First Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, bought it because I had only two choices with the Geek Squad Protection Plan, and I felt is was the better of the two. I dont like anything that auto-renews, and my first choice would have been PC Matic.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this is better than insurance. Anything goes wrong with any electronics I buy (even if I didn't get them from Best Buy) they will fix it for free depending on what's wrong with it. If I do have to pay any money it's not that much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus for all your devices

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase of the Webroot Internet Security + Antivirus for TTS (10 Devices) - Android, Mac, Windows, iOS [Digital]. It provides the best internet security you can have on q0 different devicesl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-Virus Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti-virus protection has been excellent since the purchase of my new computer. Since this protection is provided by Geek Squad and Best Buy, I feel secure in their authenticity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping My Grandkids Safe

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot Internet Security projects myself for a number of years. When I purchased Lap Tops for my high school graduates I was happy to learn they would be protected from viruses and malware.

    I would recommend this to a friend