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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,549 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great virus protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great virus protection I haven’t had any issues so far and it’s been miles and miles better than other ones that I have used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Effective virus protection product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had virus software installed on a Mac in years but the Best Buy techs talked me into it when I recently bought a new iMac. I'm glad I did it, as it has already detected a couple of iffy websites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the plan that is offered by the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cloud based smart antivirus program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the three computer bundle. This is competitively priced when compared to other antivirus companies. According to the PC Magazine review that I found on the web, it had a perfect score in their malware protection test, and a very good antiphishing score. Ransomware protection is included. Webroot is light on system resources. Fast scan, tiny size, only 4 mb installation. Most of the intelligence resides in the cloud. This is an unusual system that has the ability to react instantly to new threats. This means you do not have to worry about updates, as Webroot constantly updates itself, whenever your computer is on. I can give this product a good recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Securety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a needed product in the world we live in today. Was easy to setup and use to scan all files I moved over. I feel safe knowing I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We root antivirus protects your computer from virus's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web Root was recommended and installed by Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot is second to none!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only trust Webroot, with the security of our computers. Other brands have slowed down my computers. I have been a fan of webroot for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security at it's Best (Buy)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security is exactly that, security that in this day and age you need. Best Buy will always direct you to purchase what is best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great internet security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried various internet security software and I like Webroot. It is easy to run scans and fix problems. It is not confusing to use as others are. I like this better than any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Web root and Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Webroot and Geek Squad Support. Geek Squad set it up and were fantastic! I am due to take the computer in for scheduled maintenance. No issues with the system since purchase. Great!

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renewal

    Rated 5 out of 5 stars

    Great virus protector

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is product totally pleased with just make sure you're lie after if you don't want it to cancel or they will charge you for another year

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    My Security Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since joining the Geek Squad a couple of years ago I have been using this program as my security for my HP computer. No problems to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy Best Buy, Geek department does excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Software protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a computer person here. This will protect us from external problems. Guess a smart TV is like a computer and needs protection. Our sales person recommended it, we have dealt with him for years and trust him.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product keeps viruses from my computer and is amazing and you get it for a year can’t even argue with that I really do recommend you get this send you a lot of trouble for your computer

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hey, thanks for your review! You certainly can't argue with a year of malware-protection for free, can you?!

      -Webroot Community Team Webroot

  • Cons mentioned:
    Waste of money

    Rated 3 out of 5 stars

    Not sold on it ?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok . Used my Best Buy tech membership and purchase as bundle . Got home seemed they installed correctly few weeks later keep getting alerts that the process was not finished installing . So not sure if the product and Best Buy tech just can’t handle volume of customers trying to use the tech service . Either way do not purchase the membership and software together. Waste of money . Just purchase and research the product individually to make sure it provides what you need

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Can't even tell it's there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the security programs that we've used in the past have been intrusive and seem to sometimes slow things down. I can't even tell that this one is there, it runs invisibly. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT replaces NORTON 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced Norton 365 with Webroot and so far have no problems. WEBROOT SECURE ANYWHERE is part of our Geek Squad annual subscription whereas Norton 365 was around $120 a year. The savings go a long way towards covering our Geek Squad subscription cost, which is nice. But our real interest is not saving money so much as avoiding having our systems locked up, ransom demanded, and/or data stolen. By accounts of security professionals that we've read WEBROOT does as good a job as any of the consumer protection companies, including Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this internet security and antivirus software really gives me peace of mind. The Geek Squad installed it on my computer very quickly. I definitely feel it was worth the money to protect my PC.

    I would recommend this to a friend
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