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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 7,549 reviews
  • Rated 5 out of 5 stars

    GREAT SECURITY for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot does a really good job of protecting our desktop and laptop computers. I like it that they offer this for more than one computer and that it is the one they pick to use. Webroot doesn't have all the extra "stuff" that some of the other brands have. When I have security on my computer, that is all I want it to do. I don't need it to interrupt what I am doing just to get my permission to do its job. You get a little block on the screen that warns you there is a threat and unless you tell Webroot not to do it, then bam it is done flawless and without stopping what I am doing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program really cleaned up my computer(s)! It was fairly easy to use and if I had any questions or comments, I could easily contact the Geeksquad team!

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virus protection software came with my geek squad support service and have been pleased with it so far. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my computer secured, it is a peace of mind especially when my kids are browsing the internet .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot security program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security program was packaged with my geek squad membership. I have not had a security problem since using it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came with my new computer. Installation was easy and the interface is intuitive. The direct Geek Squad link is nice to have. So far, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Weboot 10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this system for years without any issues. I would recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is easy to use and is very effective in protecting my computer. I am very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My Insurance Policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda new to this; just knew I wanted protection! And, I got it! The zgeek Squad downloaded it and set it up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Antivirus software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an antivirus software for my computer. Tech support recommended it. It is easy to use and prefer this over Norton antivirus siftware.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Needed internet security.Great review from my sist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I don’t have to worry. Geek squad gave me written instructions. Already got a notice to check on a possible problem.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Weroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We root was highly recommended by the Best Buy employees, we’ve been using it for 60 days with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New virus protection was easily installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I punched a total protection plan with the geek squad and webroot was included. The agents installed it and my computer is virus free and working well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Protecting two of our devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this through our membership service . Installed very easy and protects both our PC's . Feel pretty secure with it works well no issues

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    VIRUS SAVER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually helped my laptop in terms of viruses! DO NOT TRUST ANYTHING ELSE BESIDES this product! 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great security software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security product. Puts my mind at ease whenever I am surfing the net and especially when shopping online.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    It’s peace of mind in this very difficult environm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe and protected when I see this security logo appear over my internet searches. Peace of mind is invaluable. This service provides that.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great security plan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for 4 years and love it. In the past I have other security plans, but none has worked as well as Webroot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to Webroot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who set up my new desktop highly recommended Webroot saying it was much better than the Norton product that came with my Xfinity connection. So far, it seems to be working well and scans are quick (and hopefully thorough). I want to check into all the additional functions besides basic antivirus protection which I think includes a VPN service which I hear is a good thing to use, among other options available. I will have to find the time to read up on everything Webroot has to offer including other reviews here at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Always important to have security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot seems to always be a very easy and thorough program to use to protect many of my devices.

    I would recommend this to a friend