Customer Ratings & Reviews

this software is good, but is always in the background runnkng and slowing everything down. Does keep me safe. Way to expensive to renew. Cheaper to go with Norton for $70 for 3 devices versus their expensive price tag.

Again I have no idea what the product does I think it was included in something else I purchased with my computer and doesn't seem to give me any problems

Not clear if it's good seems better than the older ones. I have 6 year laptop . Freezes and stop my I need to purchase a new laptop. Terrible laptop don't last longer than 10 years

I am not very impressed with it in the sense that it does not always work properly. I have reinstalled the app several times. It freezes quite often and the cache doesn’t always clear even through it says it did.

This came with something I purchased, but never ended up using it. Then, it renewed automatically after it kept kicking me out when I tried to cancel it. Best Buy refunded me, no problem, though.

We went along with the saleman's recommendations, but as it turns out our tech from home had us covered for what this product offers, so we spent $$ here when we did not have too. Be careful and ask questions first.

Best Buy put this on my new laptop when setting up for me. What I DO NOT LIKE IS ALL THE POP UPS IN THE LOWER RIGHT CORNER OF ADVERTISING. We were NOT told of this possibility or i would have chosen a different one

I am not understanding how Webroot works as I have always used another secure product form my computer. I am working to understand it better so that I keep my computer secure.

This was installed with my regular service by Geek Squad. I appreciate the extra protection, but I'm not sure that it doesn't duplicate what I already get from my Norton subscripton.

Not sure this is entirely necessary to have as my basic cable company offers laptop protection. It was free so I was willing to try it.

Theres free that does better. This comes free to when you get total tech support. But i still wouldnt use. Mbam, windows defender and more theres better options all free.

Three stars cus other reviews say it's great but honestly i have not yet trird it. I currently have norton 365 installed and was told not to run the two together.

Garbage. Does not allow me to download, cannot be cancelled and auto-charged for something I do not use.

Excellent product. Unfortunately, I lost the use of this product when the computer died, and was unable to transfer it to the replacement computer, which costs me money.

It works for the most part, but I know there are better anti-virus programs out there. I'd prefer something else, but this was what was offered when I bought the computer, so I'll take it for the year.

It was basically free with a laptop that I had bought for my wife so can't complain. When it runs out will put Eset on it however since they have always done a great job of a virus protection program.

Web root States it doesn’t have any spyware and I was told by my total check that spyware is turned off. My firewall also got turned off and web route during scan. States it doesn’t have any spyware and I was told by my total check that spyware is turned off. My firewall also was turned off by the program. My firewall also was turned off by the program. There is conflict between the windows security so you need to decide how do use each application as necessary On a daily basis. Not all antivirus malware programs etc. catch everything.

I have had multiple problems with this due to external ability to hack my compactor according to Microsoft which shuts computer down unless you call a number and have to pay someone to remove the virus.

cant say one way or the other as I never downloaded or used it. I had just purchased a year of my current antivirus software the month before.

This came with my computer. It did interfere with my other programs and my other software I pay a yearly subscription for. I actually had to uninstall it.