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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,549 reviews
  • Rated 2 out of 5 stars

    Stop annoying renewal messages - I have renewed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to renew this when I was in the store for other business; however, for days now I've been getting a notice on line to renew my Webroot. It appears that my paid renewal has not been matched to whatever system is necessary to stop the annoying messages every time I open up my laptop. I would be five-star completely satisfied if this were not happening at an annoying rate.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 3 out of 5 stars

    Practical Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this internet security and antivirus on a pc I purchased. It has been helpful to remove unwanted software and helps keeps my pc running fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Squad was busy, but that busy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It active or running when the maching was returned to me. I still haven't gone in and started the service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was charged to my account without my knowledge as part of upselling a purchase I made. I had tried it a few years ago when I purchased a laptop, but I already have a program that I had signed up for to protect my internet security that has provided excellent anti-virus protection. I cancelled this product since it's not compatible with the one I had purchased already.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback - stay safe out there! Webroot

  • Rated 3 out of 5 stars

    I have it installed on my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 3 stars because it really hasn't done anything yet. I have no viruses or anything so until it finds something I guess it's working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't see the need for this purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reap off! Too much money. I would subscribe to McAfee and get automatic renewal for a small fee.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do the job. Haven't had any issues. The sales staff were very helpful in explaining differences in this vs. other similar products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pops

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Kaspersky for the last several years and it did a much better job on web security than this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Norton person. This is new to me and time will tell if I like it. Everyone needs their computer protected. I hope this works.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too sure exactly how to use this or what exactly to do with it doesn’t explain it self too much but it’s okay though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure who bought this using my account but I appreciate the opportunity to review this for 25 points!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my computer contracted a virus for some reason. It cleared the original virus out and after a few months even with its protection and cleaning everyday it contracted another virus and I was rarely even using the internet and mostly on school websites other than that it was google. Why pay money if it’s not going to hold up it’s end of the bargain. I recommend you try something else.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to support if you have issues with a persistant virus! Sometimes, when a computer has had a virus for long enough, it can be difficult for any antivirus software to fully clear it. In this case, additional steps with support may be needed: 1 (888) 237-8289 Webroot

  • Rated 3 out of 5 stars

    Didn’t need it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with a product I bought. Really not useful for me. Plus, there are better alternatives that I’d rather use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never use this it's just forced on buyers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi! Let me cancel this. Let me cancel it let me cancel it <3

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Education should be included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not understanding what it is but I have it, salesperson didn't really explain its included in the package

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how well it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a major malware attach. So it is questionable how well WebRoot works. But I am not sure what would be better!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came pre installed on my laptop. A notice pops up on the home screen after bootup. Not sure how good it is yet, but assume it does it's job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed this Webroot Internet Security because we have security provided with our internet service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has allowed my daughter to download another virus so I will have to have the geek squad advise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It alright

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but if the laptop update this need to wait for their company to update to equal the same level it has.

    No, I would not recommend this to a friend