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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,549 reviews
  • Rated 3 out of 5 stars

    Got it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    during a recent 'puter tuneup. Guess it works OK but I normally use McAfee, so I just un-installed it at home. BestBuy seems o prefer it over them though.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for.   We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 3 out of 5 stars

    Huh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a year and still do not understand anything about it it just came along with the Geek Squad package I purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot is too good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free when I bought my computer I installed it it works too good so I uninstalled it it blocks way too much stuff for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pops

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Kaspersky for the last several years and it did a much better job on web security than this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was free add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free one-year subscription with a computer purchase. I chose not to install it because of other software I already own that does the same thing.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Helps but still problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like this helps bit still get virus alerts yet log never finds them? That confuses me completely. But still using and hope the cost is justified

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure who bought this using my account but I appreciate the opportunity to review this for 25 points!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Practical Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this internet security and antivirus on a pc I purchased. It has been helpful to remove unwanted software and helps keeps my pc running fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I have it installed on my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 3 stars because it really hasn't done anything yet. I have no viruses or anything so until it finds something I guess it's working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too sure exactly how to use this or what exactly to do with it doesn’t explain it self too much but it’s okay though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not clear if this thing does anything, kinda hangs out on the computer & who knows?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do the job. Haven't had any issues. The sales staff were very helpful in explaining differences in this vs. other similar products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Norton person. This is new to me and time will tell if I like it. Everyone needs their computer protected. I hope this works.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my computer contracted a virus for some reason. It cleared the original virus out and after a few months even with its protection and cleaning everyday it contracted another virus and I was rarely even using the internet and mostly on school websites other than that it was google. Why pay money if it’s not going to hold up it’s end of the bargain. I recommend you try something else.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to support if you have issues with a persistant virus! Sometimes, when a computer has had a virus for long enough, it can be difficult for any antivirus software to fully clear it. In this case, additional steps with support may be needed: 1 (888) 237-8289 Webroot

  • Rated 3 out of 5 stars

    Education should be included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not understanding what it is but I have it, salesperson didn't really explain its included in the package

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t need it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with a product I bought. Really not useful for me. Plus, there are better alternatives that I’d rather use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed this Webroot Internet Security because we have security provided with our internet service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm unaware of exactly what it does and how it does it, but recommended with purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has allowed my daughter to download another virus so I will have to have the geek squad advise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how well it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a major malware attach. So it is questionable how well WebRoot works. But I am not sure what would be better!

    No, I would not recommend this to a friend