Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,549 reviews
  • Rated 3 out of 5 stars

    idk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not clear if this thing does anything, kinda hangs out on the computer & who knows?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the opportunity to use this product yet but if its anything like it suggests I'm sure it will be great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind, finally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had let my security that I subscribe to expire, but it's good to have security that was included in the purchase price of fixing my computer.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 3 out of 5 stars

    webroot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm unaware of exactly what it does and how it does it, but recommended with purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Idk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unhappy that I was forced to purchase this in order to pick my computer up from the geek squad service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Mac. The geeks recommend this. Unfortunately I don’t know very much about it. If it works ... great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer just had to have a major repair due to a lot of virus that I was under the impression Webroot was supposed to protect from.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot

  • Rated 3 out of 5 stars

    Haven't used it yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need a virus protector. I wish they would've just lowered the price rather than include this product. I'll review if I do use it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    ok product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is ok for a product I was given free. I always cancel it before they begin charging a fee. I am a fan of another security product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Still trying to get it to work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get it to work. It tells me it is installed then the next day I get a message it has expired??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good anti virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was when I entered the new code it shortened the existing time I had left on my current Webroot. They should have told me.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 3 out of 5 stars

    anti virus?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never certain this is working. Unlike other anti virus products this one does not show when it scans or what it detects, if anything.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 3 out of 5 stars

    DIFFICULT

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is difficult to use. It protects good. Have a hard time with logging in and use with other computers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    i mean it does what it does,,,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an install by the geek squad. It came included with a warrenty i purchased. Cant say good or bad. It just does what it does...

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Good security software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, but just like any other security software it only does enough to get by. Then of course you have to buy more or pay to add on.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is Ok. I’m not convinced or have seen any big difference that makes it any better than Kaspersky, Norton or McAfee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the same job as more expensive ones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all seem to do the same job. Its hard to say if this is better than the last antivirus I had. I haven't had any issues so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing is when you install on your phone it drains the battery. its good for your personal computer but not for phones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helps prevent attacks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has done a fairly good job keeping my computer virus-free. However, minor infections/viruses do sneak in sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Anti-virus out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't very secure. Still got aware and malware. Very expensive to purchase after the warranty period.

    No, I would not recommend this to a friend