Customer Ratings & Reviews
- Model:
- WEB803800V033
- SKU:
- 5855930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.safety, privacy -- illusions for Luddites of the digital age whose hopes and faith are perpetuated by this and similar products
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
antivirus soft wear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best antivirus soft wear but it's better then nothing. it was free for me so can't complain.
No, I would not recommend this to a friendNot much better than free antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright, but it's at the same quality of a service as free antivirus. Shouldn't cost any money if it wants to compete
No, I would not recommend this to a friend- Cons mentioned:Customer service
Can't get my money back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a computer. Told the salesperson that I already had Webroot. He charged me anyway and I can't get my money back. I have called multiple times and went to the store to try to get a refund. They pass me around and give me different stories about why they can't help.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Helpful computer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps with how to find help for my computers. Wife and kids use while in college.
I would recommend this to a friendCustomer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need to get this installed. Microsoft Defender Antivirus is an anti-malware component of Microsoft Windows that comes with its own free anti-spyware program for Windows XP, Windows Vista, and Windows Alternatively, Norton is still the big-boy on the block when it comes to security and protective software. Webroot is the new kid in learning.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot has been around for almost 20 years - we have an awesome track record for threat-recognition and protection. Thank you for the feedback and stay safe out there!
Good security.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need basic security it will get the job done. If you need more than basic, you need something else.
I would recommend this to a friend- Cons mentioned:Compatibility
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the software after purchase of a Geek Squad plan, installed and within one day I had a virus warning generated from my other antivirus/security protection that was previously installed. I scanned my laptop with this software and it didn't locate any problems when my other protection did. I uninstalled it shortly afterwards.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
COMPUTER WIFI NOT WORKING AGAIN
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by Total Tech. Gave it a try. The program did not seem to do anything. My Free Antivirus more effective. DO NOT SELECT AUTO RENEWAL ANYTHING WITH BEST BUY AS YOU WILL BE SHOCKED AT BILL. REMEMBER THEY USED TO RECOMMEND RUSSIAN ANTIVIRUS PROGRAM
No, I would not recommend this to a friendProtection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure. It came with the computer and since I had my own I didn’t have it installed.
I would recommend this to a friendNo issues thus far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this program for a month. Not sure how it compares to my old Norton program. Will know more in a few months.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed as free 6 month trial on my new PC. I already have an antivirus subscription so I had to uninstall it.
I would recommend this to a friendNew product but appears to be working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using this product on my new computer. It appears to be working well, so far I am please with my purchase
I would recommend this to a friendGeek squad is exceptional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the safety of webroot while surfing the web, especially in today’s world!
I would recommend this to a friendBad timing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my new internet security and waited to long to download it and it would not let me down load. What to Do?
No, I would not recommend this to a friendGeek Squad recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Geek Squad recommended. Hard to tell if really better than others but have not had any problems with viruses.
I would recommend this to a friendDon’t know what to say abou5 this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really rate it as I have not used it yet. Came with geek squad for a year and I already have antivirus on my devices
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
Security system is very functional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is very functional but needs to be placed on a thump drive to put on severally device’s.
I would recommend this to a friendAntivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Antivirus. Don't leave home without it.!!!!!! You can't go wrong with an anti-virus unless of course it catches a cold.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
slows down the system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to slow down the system but I assume that is due to it checking for harmful content so the slowness is justified.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.