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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 7,549 reviews
  • Rated 3 out of 5 stars

    A wonderfully made machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderfully made machine. A wonderfully made machine. A wonderfully made machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    haven't used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems installing so never used this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Aweful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not run well on newest MAC software, will begin a scan then give an error message. Webroot themselves had difficulty installing it, noting that Catalina were giving them issue. Absolute waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this product. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to work fine, just a little clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with the internet yet, we are not big users but it doesn’t seem to slow down anything

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    It's there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It must be really good because I don't even know that I have one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use to be honest. Didn’t appear to have much benefit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Check prices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine, be careful with price. Research price before buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use it enough to measure how well it does compared to the big Dawgs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used that I know of. Will give it a try. Looks like a good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard for me to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it installed when I took my computer to Geek Squad. Tried to update it and couldn't figure out how.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Virus protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok, I like McAfee and Norton better. You will have to pay more for additional features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have one PC device - the others are Macs and don’t need this. This came with the Total Tech Support package.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s an OK job, Better protection out there on the market

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to hook up with the antivirus, but they asked for a code which I did not have so was unable to do so.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 3 out of 5 stars

    Never Used

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get these. Already have a good virus package. Not sure if good unless no other option.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Waste of $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after my computer caught a virus. I rarely used my computer so this was of no use to me. Thereafter even after calling to cancel, it was automatically renewed. Then they fought with me tooth and nail to cancel the subscription! Horrible!!!! Don't bother!!!! A complete RIP OFF!!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly. Webroot

  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed necessity especially with small children and teenagers at home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I did not ask for but they installed it anyway. I'm sure it is fine but I do not use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, but I prefer a different anti virus. Most likely because this is the first time I’m using it.

    No, I would not recommend this to a friend