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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 7,549 reviews
  • Rated 2 out of 5 stars

    Uninstalled it after first day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product as a free bonus because Geek Squad did some work on my PC, but I was already pretty happy with the A/V software I had. Main reason for the uninstall was the high number of false positives: for instance, it flagged everything I downloaded from a very popular and reputable gaming site. Went back to what I had.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot

  • Rated 3 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for this hardware works great will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install, was part of a package deal. Used Microsoft AV included with my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    giveaway item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They throw this in for free ... you get what you pay for!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of the 200 dollar support package. Have not used it yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems to be a very good safety system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came highly recommended so far haven't had any problems with hackers, viruses or anything

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about a yearly subscription I much rather buy it out right and upgrade as needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helps protect my computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti virus software for protecting my computer when I’m on the internet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. But how do you know until something goes wrong. Seems to be working smoothly.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Haven't had it long enough to rate it any higher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this product, Haven't had it long enough to be able to rate it any higher

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just one of many software that does the same thing. Not sure if it is doing the job.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    not sure think geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure on this item as i believe geek squad installed it while working on my hardware

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about this software. Seems redundant to what I already have.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Antivirus Software

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Secure Anywhere is a decent antivirus software. However it requires paying a yearly subscription. I rather use an Antivirus that's free. If I have to pay a lot of money for something like Webroot please sell me a basic software that doesn't require any renewals for a subscription.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      All antivirus software that is able to comprehensively protect you requires a subscription fee. However, Webroot remains very competitive with our low pricing compared to the competition! Webroot

  • Rated 3 out of 5 stars

    Antivirus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this it ok saw many security service we lose counts .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Virus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus protection is virus protection never noticed a difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no opinion on this since I didn't use it. Just came with my purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently installed this product so I will update this post later

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great a affordable to purchase works great with devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WEBROOT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would B GREAT IF IT WOULD DOWNLOAD TO MY LAPTOP..JUST GOES TO A "BLANK" PAGE ???????

    No, I would not recommend this to a friend