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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 7,549 reviews
  • Rated 3 out of 5 stars

    good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine product, so far so good. No security issues yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got free with repair and decided not to use. Seems ok but I wouldn’t of bought my self

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Anti-virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best. I wouldn’t recommend but it does the job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product seems very reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software runs in the background & seems very reliable. It is transparent to the user.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by the Geek squad when my computer was comprised. TBD if it works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh...............................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Part of the bundle purchased

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the bundle purchased with computer. Not sure what it does.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus, I’m pleased with it, I’ve had it for 4 yrs, with no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HAVE NOT USED IT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAN NOT RECOMMEND NOR CRITICIZE AS IT HA NOT BEEN USED GOOD CONCEPT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the online threats, it’s important to have a good antivirus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED GAS DRYER DELIVERY ON 3/11/2021, WHICH THE BACK OF IT WAS COMPLETELY DAMAGED. THE DAY THAT I PURCHASED IT FROM BEST BUY IN STORE, I WAS TOLD THAT IT'LL BE DELIVERED BY BEST BUY & NOT A 3RD PARTY DELIVERY COMPANY, WHICH IT TURNED OUT THAT'S WHO DELIVERED IT. I ASKED THE DELIVERY GUY'S NOT TO BRING IT IN IF THE GAS LINE ISN'T LONG ENOUGH, BUT THEY BROUGHT IT IN ANYWAY; THAT'S WHEN I SAW THE BACK OF THE DRYER COMPLETELY DAMAGED. I WENT BACK 2 BEST BUY STORE 2 THE VENTED SYSTEM/GAS LINE/SET UP RETURN PICK UP & REFUND WITH THE MANAGER (SINCE APPLIANCE MANAGER WAS ON VACATION AT THAT TIME.)! THE SOONEST IT COULD BE PICKED UP WAS WEDNESDAY (3/24/2021) BETWEEN 12:00-8:00 PM, BUT IT END UP BEING PICKED UP EARLY ON THAT DAY AROUND 11:05 AM INSTEAD.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You are leaving a review for a dryer on a software product - please consider removing this review and placing it on the correct product! Webroot

  • Rated 3 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package. Was able to get a discount for the purchase of my daughter’s computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok amd good to havr but its expensive for only one year

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs to be installed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice for us computer illiterate to have the purchased software installed when we purchased the computer...especially since I bought tech support while I was there. Or maybe even have it installed after the 30 day free trial of McAfee that came with the computer expires.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please bring this up with BestBuy support and they'll help you get Webroot installed: 1 (888) 237-8289 Webroot

  • Rated 3 out of 5 stars

    internet security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it cause didn't need it. So hard to review

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know why they stop supporting the other software they solid but this is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Rating is a little inaccurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Norton so I can't really rate this product, but it was FREE with my purchase.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security did not find anything that Windows defender didn't

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t feel that add more protection, but is better to have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did really get it to work correctly but husband loves it

    I would recommend this to a friend