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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 7,549 reviews
  • Rated 2 out of 5 stars

    Webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use but couldn’t get it to work right. Got rid of it and installed Norton.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    Not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing this Web root security, duplicate emails and msgs come in. Not happy with that and plan to uninstall

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      This sounds like an error which can easily be resolved by our support team. Please open a ticket https://www.webrootanywhere.com/servicewelcome.asp and they will be happy to help resolve this for you.
      Sincerely, Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    Not Impressed!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to load! y computer is still suffering from the effects of viruses!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, I'm sorry you were unhappy using the software. If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact We'll get this sorted. Thanks Webroot

  • Rated 2 out of 5 stars

    don't know enough about thisthink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think need little more information about what this product does for me sometimes get sweep up in sale.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for.   We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me install it easy but not compatible with my Chrome

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can still run the webroot SecureAnywhere chrome extension for use with your chromebook! Webroot

  • Rated 2 out of 5 stars

    Never Used

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this item...not sure how it worked, not sure.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my preferred security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a different security suite that provides a much broader range of protection on multiple devices.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok to see if any viruses or threats but I would not buy this at all.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    not worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like, had trouble and did not help solve problem

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Avast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot. I got this, but honestly haven't used it much because I love Avast.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    Don't waste your time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti-virus programs are free online. Google it an install it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I would not recommend people to just google "anti virus" and install the first free one they find. That's asking for trouble. I'm sorry you were unhappy with your purchase - if you need any assistance please reach out to BestBuy support: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    WEBROOT SECURITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SORRY NEVER USED WEBROOT. USED IT MANY YEARS AGO GOOD PRODUCT.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for choosing Webroot! Stay safe out there! Webroot

  • Rated 2 out of 5 stars

    Unfeeded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this and I didn't even need it for my Chromebook with I had known

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Perhaps you have another device that would work with Webroot! Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Computers free from viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this virus protection - our computers remain virus free.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    Windows Defender is sufficient -- don't bother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose I can't really give a fair review, because I never installed it, but I never would. Most antivirus programs are their own problems. Constant updating and scanning just overloads your computer and ages it prematurely. Windows Defender works well enough

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Im not too sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if this ever really installed or scan anything it was something that came with a purchase

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somebody using this from account and Best Buy has no idea. More than an hour took, transfer my call from one to other still they don’t have any answer, while I’m saying I never did it. Sorry To all my friends Please check your account every other day might be happening with you too.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    Not an easy software to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like the old days, this was a pain and I'm not sure if it's even working.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    Not very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it because it did not filter and performed eggectively as other antivirus products.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for.   We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not allow program to activate! Spent too much time over 3 days with tech support and they could not fix it. Made an appointment in the store and the same thing happened! I had it removed from my computer and had to buy a different virus protection program.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear that you had difficulty using Webroot! I hope you find a service that works for you! Webroot