Customer Ratings & Reviews
- Model:
- WEB803800V033
- SKU:
- 5855930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Not kept
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t end up keeping this as I decided I don’t need Geek Squad help for my Apple products. They have their own free 24/7 endless support if you don’t mind spending time on the phone. Besides, Apple computers have Malwarebytes as their best security app.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
I'm sorry you were unhappy using our software. If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact
We hope you try us out again soon.
Thanks
comes with computer perchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no better than any malware and it will require a subscription price after first year
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Unnecessary and glitchy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, really? You can't be serious. Why would anyone buy this unnecessary program when Windows Defender does everything you need, without the problem of mucking up other applications that are erroneously identified as viruses. Garbage.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why you guys gave this. I never liked it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Nothing special.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As anti-virus programs go, I have not found this one to be anything special.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
It was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t probably buy this one, but came free for 6 months so what do you expect
I would recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
hard to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to install even with cd. And it didn't work well once installed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Doesn't do anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only scan few items. Never finda anything. Norton or McAfee so much better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
No Access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to upload the software but I received a message that said it expired.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know where it is but my New computer tells me every I'm unprotected.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all, but that is what you get for "FREE"!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry you feel unimpressed in your experience using the free trial of Webroot. Please keep in mind that any decent antivirus solution will require a yearly subscription.
Not so great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend using geek squad. This anti virus doesn’t work so well.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Webroot security
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get rid of it due to constant battery drain on my Samsung S9.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get Norton Antivirus from my cable provider and this item is not needed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Don't Sell Me Things I Don't Need...Apparently?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told I needed to have it...then told I didn't.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please follow up with bestbuy support: 1 (888) 237-8289
Webroot security software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowed down my MacBook. I am still trying to figure out a work around
I would recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Time will tell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New to anti-virus software, time will tell if this product catches anything.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
Not sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used the product yet because i have another security protection.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer another brand because of its ease of use and functionality.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Feel like I'm being harrassed for not renewing.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get a pop-up every single time I turn on my computer to renew Webroot. There is no place to "unsubscribe" from these notices. I'm really tired of these notices and beginning to feel harassed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Webroot support for assistance with this: http://webroot.com/us/en/support/home-contact