Customer Ratings & Reviews
- Model:
- WEB803800V033
- SKU:
- 5855930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Stop making us "buy" this nonsense. S/b optional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please stop making us "buy" this nonsense we are never going to use with every purchase. Make it optional.
No, I would not recommend this to a friendcharge me when not needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need this and told people I already had webroot for years and they still added this and charged me, not cool.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hey Chris - I'm sorry to hear that you've run into some difficulties with what sounds like an accidental renewal. Please feel free to call our support team if you believe you're owed a refund: [email protected]
Webroot Internet Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold this software even though I told the salesperson I already had an internet security software. Cancelled service.
No, I would not recommend this to a friendCan't get it installed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no instructions on how to install. I have followed the directions online and it keeps telling me there's an error.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
putting on programs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having this being put on my computers without any instruction has caused a lot of problems for me
No, I would not recommend this to a friendWebroot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I bought a computer and this was a throw in. Sure, it seems to work, but I can’t find out how to renew and I can’t get a price
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to cancel web root yearly plan never used it Have free Mcafee from cox do not need web root
No, I would not recommend this to a friendFree????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this was a free add on but looking at my receipt I was charged for it. Not happy about that. I have protection that I already purchased so I have not installed it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I recommend reaching back out to Best Buy so that they can resolve this for you. They can be reached at 1-800-433-5778.
NOT SURE ABOUT THIS PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't use this antivirus software. It is given free with purchases. I don't know one person that uses this software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289
No go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly in the least if I can’t get it to work smoothly and on all my devices it is a waste of my time and resources
No, I would not recommend this to a friendWorthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have a lot of computer knowledge then the thing made a password that I never gave it permission to
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I recommend that you reach out to our support team for assistance with this: https://www.webroot.com/us/en/support/home-contact
will not purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt like the store upsold me on this product. It is disappointing to me that I purchased it. I should have done more homework before purchasing.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry you feel like Webroot wasn't the right solution for you. I hope you find something that suits your needs best!
Canceled Wesbroot in Nov
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We canceled this in Nov. You charged our account. We did not authorize this!
No, I would not recommend this to a friendJust another antivirus software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came included in an offer, otherwise never would have acquired it. Many free options available that do the same.
No, I would not recommend this to a friendQuestionable at Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to indicate everything is a threat. Very irritating. I removed it from my laptop within a week and installed another type of anti virus. Never again.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
I payed for it yet the didn't install it on any of
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another example of best buy stroke.... No lotion. If I was given access to what I payed for perhaps I'd be able to write a decent review
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you're having trouble getting access to, or installing the software you paid for, please contact bestbuy support: 1 (888) 237-8289
Salesmen error in Dover DE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to call every time to install on a new computer. Believe the keycode issued was only for 4 computers
No, I would not recommend this to a friendNever got an explanation about how to use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every service representative wanted to pass the buck on explaining how it works and how it benefits you. No one knew exactly how it worked.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Have you tried contacting the direct BestBuy support number? Please reach out to them here: 1 (888) 237-8289
its free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with my membership but with windows defender you don't need this and the mac/mobile device protection isn't worth it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot actually goes well above and beyond the protection offered by Windows defender - I'd recommend giving it a try for a trial period and seeing what you think! :)
CANCELLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled! Not worth the money. After having issues with other devices and the only reply was we can't fix it.....
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you're unhappy with our bundled software - If you had any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289