Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,549 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a virus that shut my computer down. Best Buy geek squad install this program and I have not had any problems since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Security

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Have had no problems with a few alerts and scans. Seems like doing what is supposed to do for now.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with this product. Was recommended by Best Buy when I got my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Secure Anywhere Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrolled in Best Buys Annual Electronic Protection Plan that covers both software & electronic device issues, now even Apple products are being serviced at Best Buy stores. Finally, a place you can trust and BEST of all go to a BB store and speak directly with a Geek Squad Tech or easily go online. So, now Webroot virus software covers my HP laptop along with my wife's and both our Samsung smartphones. Purchased Webroot July 2020

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! Works well on my computer like feeling at ease that my info is safe!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good at keeping out viruses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use 2 different virus protection programs simultaneously, but now Webroot is working very well all by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keeps my computer updated

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security service for my computers. Saves me time of having to do maintenance on my devices myself.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Anti virus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products i buy to protect my investment it’s always good to have peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Confident in Webroot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot for over 4 years and never had a problem. I just got a new laptop and Webroot was my first choice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our laptop. It keep our laptop from any viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid antivirus program is a must for any computer. This one so far has blocked any viruses/malware that have tried to infect our new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Internet Security + Antivirus for TTS (3 D

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe with Webroot. I highly recommend having a security and antivirus on all my devices. In this world we need it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, protects and blocks from sites and does what it’s supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best Place EVER!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bestbuy its like the northpole and Santas playhouse but for grownups!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my computer which found a number of viruses and not computer rund much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    will continue to have webroot in the future.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had webroot security for several years now. i am very pleased with it so far. nice to have the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Na

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is what you need and we root seems to be very good. Recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes me feel secure about protection form all those nasty viruses that have eventually invaded all my past computers.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great anti virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Antivirus is the best out there, I have tried a lot and it is so easy to use, would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Attacked by Ransomware, It Asked Me For Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for internet security with not only antivirus, but also malware protection. This product was included in the purchase of the Best Buy Total Tech Support Yearly Subscription and covers three computers. It was actually a better deal to do it this way since I needed service on my computer, so the subscription basically paid for itself. Webroot has always defended my systems wonderfully and I wouldn't use anything else. I am a truly happy customer - thank you Geek Squad! :)

    I would recommend this to a friend