Customer Ratings & Reviews
- Model:
- WEB803800V033
- SKU:
- 5855930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
No way to download
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried downloading the Webroot anti virus software for hours and it won't give me anywhere to insert my Product Key. What gives??
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Product key goes under my account within the webroot software. IF you are still having difficulties, please reach out to bestbuy support: 1 (888) 237-8289
Gadget guy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy product in my opinion, other virus protection products much better. Hint, they are giving this think away....
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
I'm sorry you didn't like our product that was bundled with the computer for free at no cost to you.
Let us know if you ever want to give us another try
UNHAPPYW/BESTBUY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT HAPPY, MY NEW COMPUTER I BOUGHT FROM BEST BUY WAS INFECTED . THANKS WEBROOT FOR NOTHING! HAD TO BUY A SECURITY COVERAGE .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Crappy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased this to my knowldge...and Best Buy wants at least 50 characters in my response, so I had to type more...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Auto renew sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate auto renew and how hard it is to cancel the subscription once started.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this software iis a freaking joke it literally does nothing dont waste ur money, or comprimse you devices!!!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello, I'm sorry you didn't like our product. If you are having issues please reach out to our free support https://www.webroot.com/us/en/support/support-home
Worthless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This security was worthless, got norton a few months later and this one had been letting viruses through constantly. Worst waste ever.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you weren't happy with the protection offered by Webroot. No Antivirus is foolproof and users still need to monitor their internet activity at all times. I hope you find a service that meets your expectations!
pointless software i didn't want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want this, why did you give me this... it's not a bargain people are excited for when they sign up for geeksquad
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Appreciate the feedback!
Nope
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This never installed. Seemed glitchy while I trued. I'm not sure but i think it actually put adds in my pc
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello, I'm sorry you didn't like our product. If you are having issues please reach out to our free support https://www.webroot.com/us/en/support/support-home
Not needed bloat for newer OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technologically savvy son talked me out of this as bloatware in favor of windows defender which is native to Windows 10 and already part of the OS
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Product is good" but don't trust them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a year from them on 5/18/19 but on 2/5/2020 they charged me again... so much for their yearly program which is only 8 months
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .This must have been a mistake - very sorry this happened to you! Please reach out to our support team for assistance: http://webroot.com/us/en/support/home-contact
Yuk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a bad bonus gift and doesn't excite me at all. I was very very disappointed. Not a "yay".
No, I would not recommend this to a friendwhy has this bestbuy item been charged to my card?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not bought this item at any time, why has this bestbuy item been charged to my card? I have not bought it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Drives me nuts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my bookmarks are NOT working on this new software, I get this stupid Webroot popping up all the time for websites I go to often. VERY frustrating!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had best buy install it on my pc and ended up with a serious case of a malware attack locked up my pc and had to have it professionally removed
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
dubious
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with my purchased experience I am very dubious about my account, payments and warranties.
No, I would not recommend this to a friendWont even try it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scared to use it because everything else I have received from this particular package has been a disaster!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Don’t know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the slightest idea I can’t turn on my computer to check with the computer turns on maybe I’ll write a longer one
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Contact BestBuy support for assistance: 1 (888) 237-8289
Unused software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this product. It is includedin the price of the tech service regardless if you need /want or not.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
ESET
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless product! Threw it in the trash! At least it was free! Been using ESET for almost 20 yrs with NEVER a virus
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Appreciate the feedback - thanks!