Customer Ratings & Reviews
- Model:
- WEB803800V033
- SKU:
- 5855930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Another mystery purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I ever used this service, or if I paid anything for it.
No, I would not recommend this to a friendNot needed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found that when I purchased a service plan it was free . but I didn't need it I have a good one with Norton Symantec
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
No internet, no need
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I declined this because i dont have internet, but look i've been charged anyway
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this purchase It made my computer work so slow I had to make changes. Not happy
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Webroot Secure Anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work with the new M1MacAir I purchased. was a waste $ for new purchase
No, I would not recommend this to a friendwebroot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never really recd this.. did not want it. the geek squad said i had to have it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289
Ummm????
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm technologically deficit. Really have not used webroot or whatever it was. ???
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is an antivirus software that is used to keep your computer safe. If you need assistance installing it, please reach out to BestBuy support for assistance: 1 (888) 237-8289
Too hard to cancel.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to cancel. Auto renew cancellation site is hidden from customer even when searched for.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you're having trouble cancelling, please reach out to bestbuy support: 1 (888) 237-8289
Hate this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time this anti-virus is loaded onto my devices they crash. And it takes numerous times to uninstall the product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
Junk add-on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless add-on. Didn't even download. Not sure why this product is forced on consumers.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for the feedback!
Didn’t use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use this product. I get free Norton Security with Comcast. Wanted to stay consistent across my platforms.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Overrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled membership it is overrated and you can’t beat Norton’s quality and yearly price
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for the feedback!
Awful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as any other anti-virus or malware protection. Not real-time, that's for sure.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot definitely provides real-time security protection! What makes you think that is not the case?
Hard to manage and impossible to remove from lapt
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not care for and could never get it off my laptop.
No, I would not recommend this to a friendSoftware won't download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless - Software won't load & Geek Squad technician who was here to install my TV wasn't much help either.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t load!! Frustrating !! Wish I could use it!!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno product I no recommend no thank you very much
No, I would not recommend this to a friendOverpriced
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced av was added to pc by best buy technician.
No, I would not recommend this to a friendworst buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never purchased!not sure why why this is on my list of purchases!
No, I would not recommend this to a friendUhh... Nope
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lol secure anywhere? Came with purchase. I don't trust free security tech, do you?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289