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Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 7,549 reviews
  • Rated 1 out of 5 stars

    Yea well I don’t know what to say right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know too much about that nothing to say for now until later on

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hope you enjoy Webroot! Webroot

  • Rated 1 out of 5 stars

    It was FREE, and still not worth the money.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a major step down from the security software that comes with Windows 10.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm not sure I understand this criticism - how is a free trial not worth the money? Hope you find a service that works better for you! Webroot

  • Rated 1 out of 5 stars

    IDK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this and I hope I was not charged for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another mess

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The link wouldn't open. couldn't get it to download.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase of product & didnt need it not useful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my Geek Squad service. Tried it, and uninstalled it ASAP!

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'd love to get some more specific feedback from you - Please reach out on our community forums: https://community.webroot.com/ Webroot

  • Rated 1 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this product is but I didn't buy. Might explain the charges on my credit card.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this for installing some speakers and amp. Never used or needed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Fair enough, stay safe out there! Webroot

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to download on my computer wanted Mcfee put on my computer

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Not compatiable for this chromebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that the Webroot is not compatible with the Acer Chromebook 15. It does not need it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 1 out of 5 stars

    Not needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not be using but came for free. To each their own.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback - stay safe out there! Webroot

  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unnecessary software nowadays Windows 10 security works great

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Bloat purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So unnecessary. I got my $ refunded. A waste of your time

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you had a poor experience. Stay safe out there! Webroot

  • Rated 1 out of 5 stars

    this product is no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is no good. if you only have one hardware at home do not buy this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can buy Webroot products with less licenses - I wonder if that would be a better fit for you? Please reach out to support if you want to get a different product: https://www.webroot.com/us/en/support/home-contact Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Apple Keeps telling me Apple cant verify

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you need assistance with installation or using the software, please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Just go to AVG.com/free

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, not a huge fan of this product in general. you have been warned.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry you feel that way - stay safe out there! Webroot

  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even install this. We use macs and have antivirus through spectrum.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I hope that you find a solution that works for you! Webroot

  • Rated 1 out of 5 stars

    Too darn hard to work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work properly. Had to jump through hoops to back out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stated it was expired when I tried to sign up, so it was a waste.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      That's definitely gotta be a fixable error - please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    What is this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know what this is. Didn’t buy it. Can’t give a true review.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you need assistance using Webroot, please reach out to BB support: 1 (888) 237-8289 Webroot