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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 7,549 reviews
  • Rated 1 out of 5 stars

    Expired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stated it was expired when I tried to sign up, so it was a waste.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      That's definitely gotta be a fixable error - please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    qf3eqwr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cedQW e QWREQFWEcQEqwcfrtegbtvsetb ewaerfvghb ervcqwe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free but already have a better service. I didn't use.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Too darn hard to work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work properly. Had to jump through hoops to back out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BOUGHT IN STORE, GOT HOME, does not install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it in store and when I got home the product, does not install.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for help with installation: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Web root renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't download On 2 of our devices. Nowwhat? Thanks sandy

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Free for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. Got it for free so no complaints but haven’t actually used it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If there are no complaints, why give a 1-star rating? Please consider revising your rating to better reflect your opinion! Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry did not use it...Probably happy with the existing security offered by Comcast

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had viruses with this software so it’s not good

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crashed my computer and I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    i cant download

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant download the process on the website just turning me around in circle

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hey there,

      Our Support department would love to help you out with this issue! Please contact us at: https://www.webroot.com/us/en/support/home-contact

      There is no cost to you for using our support options :)

      Regards,
      Keenan - Community Specialist Webroot

  • Rated 1 out of 5 stars

    Could not find and add this on any device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find and add this on any device And no one could help me

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Did you try contacting BestBuy support? They can be reached here: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Does not work. Will mess up your computer.p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product. Should not be part of package. Should make optional.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You likely had Webroot installed on your computer because we are partnered with BestBuy - Please contact BestBuy support if you have questions or need assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it initiated. Could not get technical assistance.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you're having difficulty downloading/using Webroot, please contact BestBuy support: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Ok for those who need it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not really useful to me. May be useful to someone else though

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Can I ask what would make it useful for you? Are you already running another paid antivirus solution? Webroot

  • Rated 1 out of 5 stars

    Samsung - 5.8 Cu. Ft. Freestanding Gas Convection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was provided free but won't use and don't need , it's not for me

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you don't use it, why the poor review? Give Webroot a try - you might love having it on your computer! Webroot

  • Rated 1 out of 5 stars

    Never got to use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to use it couldn't figure it out, and never got the disc.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you never got a disc, did you at least receive a subscription code? If so, you can download the software using our official download link here: https://www.webroot.com/us/en/home/products/wsa-installer-download

      After installation, you can input your subscription code in the "my account section"

      If you're still having trouble finding your code, please contact bestbuy support: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    I guess

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it came w the laptop never bother using it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback - stay safe out there Webroot

  • Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like anything about this, there are pop ups, its slow, don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot

  • Rated 1 out of 5 stars

    Webroot messed up my MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like being asked to sign in, and password 15 times a day. Webroot is terrible.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. You should not be required to sign in anywhere near that often, our support team will be able to correct this for you. Webroot