Customer Ratings & Reviews

Product does not work with my Norton Security. I experienced this problem the last time I purchased Webroot when I purchased my new tower back when. It may be a good product, but it just doesn't work well with Norton.

Not sure about webroot, its fine if you don't have an anti-virus. But very recently, 10-20-20 or so, I took my cpu into the geek squad in battle creek, they removed Norton from my computer telling me that it was slowing my cpu down. They instead replaced it with webroot. Once I got my cpu home and started using the internet, my computer was lagging like crazy more so my wepage loading. So I took webroot off and put norton back on, well my cpu is running much better than with webroot. I'm not so sure the lady knew exactly what she was saying when she told me this was better?

Web root States it doesn’t have any spyware and I was told by my total check that spyware is turned off. My firewall also got turned off and web route during scan. States it doesn’t have any spyware and I was told by my total check that spyware is turned off. My firewall also was turned off by the program. My firewall also was turned off by the program. There is conflict between the windows security so you need to decide how do use each application as necessary On a daily basis. Not all antivirus malware programs etc. catch everything.

Even that generally speaking Macs don’t require too much extra protection to be reliable against viruses, spyware, etc It was offered to me because it could be installed in up to 3 devices including androids or Microsoft ones. So I noticed that the program goes beyond scanning for threads but for duplicates and waste which is good to maintain the device running smoothly. Paradoxically the program itself is too heavy which made one of my oldest laptops to start acting up.

This came with my computer. It did interfere with my other programs and my other software I pay a yearly subscription for. I actually had to uninstall it.

When it is finished scanning it does not always indicate everything and it does not correct it many times it will only report It continues to say 7 Threats Removed but does not report which ones and does not reset to zero threats. It is like the boy that cried wolf! We don,t know which threats need or are removed Perhaps the Kaspersky System was better as long as since they are Russian that they do not spy on or harm our data bases.

It's probably an okay security system but totally unnecessary when you have a great system already. In my case, Norton 360+ which could actually be compromised if you download another security software system, including McAfee (Webroot). Use it if you don't already have a solid security system in place but don't get rid of an already good system in order to download this one.

I was glad to renew this when I was in the store for other business; however, for days now I've been getting a notice on line to renew my Webroot. It appears that my paid renewal has not been matched to whatever system is necessary to stop the annoying messages every time I open up my laptop. I would be five-star completely satisfied if this were not happening at an annoying rate.

This product was charged to my account without my knowledge as part of upselling a purchase I made. I had tried it a few years ago when I purchased a laptop, but I already have a program that I had signed up for to protect my internet security that has provided excellent anti-virus protection. I cancelled this product since it's not compatible with the one I had purchased already.

I got this because my computer contracted a virus for some reason. It cleared the original virus out and after a few months even with its protection and cleaning everyday it contracted another virus and I was rarely even using the internet and mostly on school websites other than that it was google. Why pay money if it’s not going to hold up it’s end of the bargain. I recommend you try something else.

Recommended by Total Tech. Gave it a try. The program did not seem to do anything. My Free Antivirus more effective. DO NOT SELECT AUTO RENEWAL ANYTHING WITH BEST BUY AS YOU WILL BE SHOCKED AT BILL. REMEMBER THEY USED TO RECOMMEND RUSSIAN ANTIVIRUS PROGRAM

No need to get this installed. Microsoft Defender Antivirus is an anti-malware component of Microsoft Windows that comes with its own free anti-spyware program for Windows XP, Windows Vista, and Windows Alternatively, Norton is still the big-boy on the block when it comes to security and protective software. Webroot is the new kid in learning.

Webroot does not have a cloud backup. There is supposedly "an alternative backup and recovery solution which can be included as part of your current subscription". See https://www.webroot.com/us/en/support/mac-backup-and-sync. If there is, no one at Best Buy or Carbonite seems to know about it.

This product came as part of TTS purchase. Have not installed as search for this product did not show as a top ten product. Plus we already had a McAFee LiveSafe subscription (running thru 2020) which ranked third in the above search. Hopefully the TTS service will pay for itself as it already reduced installation costs on Refrigerator and TV purchases

I received this product as a free bonus because Geek Squad did some work on my PC, but I was already pretty happy with the A/V software I had. Main reason for the uninstall was the high number of false positives: for instance, it flagged everything I downloaded from a very popular and reputable gaming site. Went back to what I had.

Webroot Secure Anywhere is a decent antivirus software. However it requires paying a yearly subscription. I rather use an Antivirus that's free. If I have to pay a lot of money for something like Webroot please sell me a basic software that doesn't require any renewals for a subscription.

It would have been nice for us computer illiterate to have the purchased software installed when we purchased the computer...especially since I bought tech support while I was there. Or maybe even have it installed after the 30 day free trial of McAfee that came with the computer expires.

There were no instructions on how to install the product. I had to go on line and search for the manual Once I found the instructions they weren't very clear and the website was difficult to navigate. I have not yet installed it and am waiting for a family member who has previously installed this on their system to install mine.

I did not like this internet security perk by BestBuy. In fact, only used it for a week. Kept asking me to buy their product or register. If a product is good should just wait for people's choice if they want to buy the product.

I’m not a Windows user. We have Apple products. Never been hacked on the Mac, nor even any other kinds of malware. I can’t rate this for Windows. It may be the best thing out there, and it may not be good at all. I keep getting emails telling me to install it. No thanks :)