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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the easy installation, antivirus protection, price, and performance of Webroot Internet Security Complete. They appreciate how simple it is to set up and use, and they feel confident in the protection it provides for their devices. Many customers also mention that the price is reasonable, and they are pleased with how well it runs in the background without slowing down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,917 reviews
  • Rated 3 out of 5 stars

    Protects only info, not wifi.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have kids hacking our wifi. Web root so far has protected our private info from getting stolen, but not much else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install and run. No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and run. The protection seems fine. It is less expensive than Norton with the same functionality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other security software before and this product definitely does not measure up to others I have used.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 3 out of 5 stars

    Good product but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well besides the fact that my computer has been running slower and freezes on occasion since installing this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it's Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very obtrusive anti-virus as long as you know what you are doing on the internet you should never get a virus

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok Security Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't catch all Virus and spam. Norton was a better product. Next time I will probably get Norton or AVG.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    trouble installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble installing and the help from webroot was not interested in doing his job, I had to go thru Best Buy to get it installed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to protect my computer, iPad and phone, however, doesn't work well with phones only protects internet searches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt a big fan. got it cause i was/am being hacked and the got threw it like a toy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works in Background

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget it there because it quietly works in the background. I found it used to much power for my cell phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I need all in one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just anti virus. I need a complete suite of products to protect my stuff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be doing the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to rate. Seems to be doing the job. Not as complicated as other virus scan softwares.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has too much trash you have to pay for add to your computer

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      tblranch,

      We apologize for the inconvenience you have experienced. There is nothing that you have to pay for with Webroot to install the program. We do not bundle with other programs.

      If you require assistance installing, it will be best to contact the Geek Squad or our support team.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G. Webroot

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    not sure this is a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I installed the program my HP printer stopped working.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      sissy,

      We apologize for the issue you are experiencing.

      This likely means that there was a threat on the system before webroot was installed that we removed. Because it was on the system before Webroot, we cannot see the changes it made. If you would reach out to our support team they would be happy to take a look at this for you. Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 3 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I wanted and was very user friendly. I give it 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got webroot because norton was not available. Some protection is better than none.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good coverage for PC's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because it was to cover 5 units pc's phones & tablets you cannot install on phones as instructed tried for hours took back to have geek squad install still, not happening only free download available I do not have 5 pc;s I needed it for my phones & tabelets!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    product works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time i have used this product and so far i am happy.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Didn’t care for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what I thought it would be I won’t buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job well. Will use on other computers when i need to.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

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