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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.5 out of 5 stars with 330 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by Internet Security Plus + Antivirus Protection. Users find the installation process to be straightforward and appreciate the product's ease of use. However, a few customers have reported compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 330 reviews
  • Rated 3 out of 5 stars

    not as good as Norton

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not seem to work. I got one pop-out window saying that I got infected with Trojan. I am going to install Norton again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    WEBROOT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for years. It works AS ADVERTISED. Not a memory hog, updates seamlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea of what it does being a novice. I just wish it included things like cleaning up the computer to work faster, but that's an extra charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used webroot on all my families desktops and laptops an has always provided great internet security

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Irritated for lack of knowledge from store clerks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one told me, when I was looking for an antivirus for my Samsung S23 Galaxy, that it would not work because it already had built in antivirus . I didnt have anthing else to use it on. They would not refund me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for length of protection. You should always keep your investment protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT "UPDATE"...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Updated version is not like the old version. It appears as just a browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed security for more than 3 items that I have. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Trend Micro or Norton. Works much faster and doesn't slow down computer or use alot of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted product. I have used this for all my devices and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEB ROOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful and informed me that the antivirus was already installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Protrction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and internet protection. Would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been very good and I would recommend this service.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Glad to hear it! Thanks for writing a review. Webroot

  • Rated 5 out of 5 stars

    Doesn't install on phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my laptops and pcs. It doesn't allow use on phones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't be bothered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While being a pretty well established product with the Geek squad, this program has somewhat fallen off the horse in terms of providing a good well rounded user friendly product. Now the downloads are left up to remote servers that have probably been compromised before you purchase it for the download and sometimes the product code can be a pain. Webroot used to recognise your previous subscription, and immediately bring your new purchase back into the fold, that doesn't apply anymore and your more likely than not to have set the whole range of user preferances all over again, ie name password e-mail address. Product reciprocity is long gone with this one, they could care less if you were a former user....

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 5 out of 5 stars

    Easy and fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this antivirus. It is very easy and fast to download in your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old subscription expired had to replace. Does what it’s supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product on many devices. It has proven effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Anti-virus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for several years and love it. Will buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still getting ads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed and I'm still receiving ads. Hope its working I can't tell

    I would recommend this to a friend