Customer Ratings & Reviews
- Model:
- INTERNET SECURITY PLUS 2 YR
- SKU:
- 4780801
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and protection offered by Internet Security Plus + Antivirus Protection. Users find the installation process to be straightforward and appreciate the product's ease of use. However, a few customers have reported compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
CUSTOMER SUPPORT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE PRODUCT WITH SUPPORT FROM GEEK SQUAD STAFF THE LATTER DID AN EXCELLENT JOB IN CONFIGURING THE SOFTWARE FOR ME THAT MAKES IT WORKS PERFECT.
I would recommend this to a friend Great support
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like how light this is on a laptop that is not robust.
I would recommend this to a friendGreat Product!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this product for about 5 years and will never use another brand!!!
I would recommend this to a friendCamera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for streaming! Hot spot is an added bonus!
I would recommend this to a friendwebroot purchase 2 years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.helped me out with a purchase of webroot for 2 years
I would recommend this to a friendGood product for the price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best offer compared to renewing online.
I would recommend this to a friendInstallation and key challenege
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial installation delayed due to bad poor communication. Tool 5 attempts to get the software installed
I would recommend this to a friendEfficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, and I can use it on multiple computers.
I would recommend this to a friend- Pros mentioned:Protection
Great protection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any virus issues for past 3 years of having this. What makes it even better is the subscription includes several
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service a must buy for computers just wish it was cheaper
I would recommend this to a friend- Cons mentioned:Compatibility
Mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We order this item but picked the wrong one. This item is for a PC we dont have one only a chrome book which is not compatible. I call for assistance. No luck on changing it to the one I could use
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot's web filtering extension works with Chrome books! This filtering extension can be found on the app store for your browser.
- Cons mentioned:Compatibility
This version needs work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had WebRoot in the past for years. Had to renew & could not get THIS version to load/apply correctly on Apple product(s). Geek Squad agreed to a return/refund. Everything was tried & it didn't work. Must be a WebRoot issue, NOT Best Buy. As always Best Buy customer came to my rescue. We ONLY shop Best Buy!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Less than clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy description indicated that the product is appropriate for Apple iOS devices. Apparently, an IPad is not an Apple iOS device. I could not install the software on an IPad. The process to discover this problem was long and convoluted. Best Buy could have made the issue clearer because I think the majority of consumers would assume that an IPad uses Apple iOS. Now, some of the features aren't useful because the product can not be used on all of the intended devices.
I would recommend this to a friendBrand response from WebrootTeam
Posted .The webroot software available for your iPad can be found here: https://apps.apple.com/us/app/webroot-secureweb-browser/id460986853
webroot cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't understand what your agent was telling me to do to download and decided to cancel the webroot request. Have been trying since 4-19 to receive my money back to no avail. All is keep getting is the run around. I guess I'll have to suck up the 49.99 and not deal with your company again
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I’m sorry to hear you’ve had some issues with our product. If you would like to pursue a refund, please visit the following link: https://www.webroot.com/us/en/online-refund
Hard to find keycode
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to download. The keycode is Difficult to retrieve.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
- Pros mentioned:Overall performance
Good Product !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, have used it for years with no issues...
I would recommend this to a friend Poop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made my phones crash and my computer started acting up
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second time using Webroot for my PC; really great internet protection. Haven't let me down yet.
I would recommend this to a friend - Cons mentioned:Compatibility
Dont buy this for new Android Samsung phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont work on my new Samsung 22 and Samsung 22+. Very frustrating. Technical support (in Philipines routes me from 1 section to another with no resolution Works ok on my computers
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Not happy with it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slows down your system, phone hot all the time. Issues with password and no longer able to log in nor download and it hasn't been a year. Subscription was for 1 year. Hard to reach a rep over the phone. And difficulty navigating the site and YES I'm VERY comfortable with computers and the Internet. It shouldn't be that hard.
No, I would not recommend this to a friend