Customer Ratings & Reviews
- Model:
- INTERNET SECURITY PLUS 2 YR
- SKU:
- 4780801
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the security Webroot Internet Security Plus + Antivirus Protection provides for their devices. They appreciate the easy installation process and the reliable virus protection it offers. Many customers have been using Webroot for years without encountering any issues, giving them peace of mind. While most customers are pleased with the price, a few have mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
webroot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get the program to load. Every time I attempted to load the screen filled with offers to purchase webroot.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
not a easy install for dummy's
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wasn't able to install on any of my laptops gave up trying.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
I want a refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't download,I Want a refund.geek squad gave the wrong information.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Webroot Woes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Program has never downloaded or renewed after purchacing still waiting for help
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you’ve had a poor experience - Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Do not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t use it for anything. The product simply wouldn’t load nor work
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
I'm sorry you were unhappy using our free bundled software. If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact
We hope you try us out again soon.
Thanks
Too hard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install thought I did it right now I have a Trojan Horse
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance with this issue: 1 (888) 237-8289
awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to send back, would not shut down and very slow.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Did you ever reach out to the BestBuy Support? They can be reached at 1 (888) 237-8289
Can't get it to work, garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO help what so ever in installing. No instructions, nothing. No help.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users. PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572 Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720 If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process. Support: https://www.webrootanywhere.com/servicewelcome.asp
Webroot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t down load I guess I need to find other way
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .1) Download webroot on the computer using our official download page: https://www.webroot.com/us/en/home/products/wsa-installer-download
2) Open the software, click the "cog/settings" icon
3) Go to "My account"
4) Add the subscription code that you received upon purchase to the my account section
5) Your account should now be fully active on the new laptop!
- Pros mentioned:Protection
Webroot Secure Anywhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Webroot software for the past 10 years. The program does regular scans for viruses and lets you know when websites are not secure.
I would recommend this to a friend Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Secures your internet by causing the browser to crash on opening. I had to "shutdown" the webroot program in order to use Chrome. Uninstalled
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Cant stop auto-renew bill.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used this product in 3 years and I'm still getting bills. Called 5 different numbers with Webroot and Bestbuy and still cant get it canceled or get a refund.
No, I would not recommend this to a friendWas told would work but doesn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by Best Buy this product is best for my Motorola G Power phone. Tried to download and does not download on my phone. Wasted $50.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do have a mobile software that should work with your keycode. You can find the mobile app on the google play store: https://play.google.com/store/apps/details?id=com.webroot.security