Customer Ratings & Reviews
- Model:
- WEB803800F113
- |
- SKU:
- 8566422
Customer reviews
Rating 4.5 out of 5 stars with 363 reviews
(363 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in Webroot Internet Security Plus for its ease of installation, effective antivirus protection, and overall performance. They appreciate the two-year subscription option and the reasonable price point. Customers have consistently reported positive experiences with the software, citing its user-friendly interface, lack of performance issues, and reliable protection against viruses.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good camera for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is perfect for a beginner and easy to use.
I would recommend this to a friendRated 4 out of 5 stars
Good Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for several years now and it is a very good product
I would recommend this to a friendRated 4 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my pc. It doesn't take long to run scans
I would recommend this to a friendRated 3 out of 5 stars
Works fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The icon verifies links are safe when I do most Google - Bing searches. Scans are fast. Time will tell if this program is worth the cost!
I would recommend this to a friendRated 2 out of 5 stars
NotSure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this virus protection installed on my computer by the Geek Squad the day my computer was ready for pick-up. Pretty costly if I must say. It appears to be working considering I'm not that computer savvy. This is why I obtained a membership with the Geek Squad.
No, I would not recommend this to a friend- Cons mentioned:Overly invasive
Rated 2 out of 5 stars
Too invasive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems too invasive for me. Telling me Google was unsafe.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Rachel, we would never tell you that the legitimate Google site is unsafe.
It sounds like more than likely your browser is trying to redirect to a phishing site that we are blocking. Our Support Technicians can resolve this for you at your own convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Rated 1 out of 5 stars
TOTAL JUNK WASTED MY MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE THIS PRODUCT.. NOT BEING USED AT ALL. WISH I CAN RETURN IT
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
I am very sorry for the issue that you are experiencing and would be happy to help you resolve it.
If you would email me at [email protected] with some details about your issue I would be happy to look into this and see what needs to be done to get everything in working order.
Best Regards,
James G.
Webroot Community Support Team
Rated 2 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to bring in my computer to have it installed. After I paid at the store for the program, when I went on-line for the installer it wanted another 50 bucks.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Eddie, our Support Team will never charge you for technical support. Please save their contact information for your convenience in the future.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Rated 2 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product first time, and didn’t find effective. I was not happy with this product. I returned it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Rated 2 out of 5 stars
Not real satisfied with the web root.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AVG I have in my computer picked up some viruses that Web Root didn't.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Linda, Webroot SecureAnywhere is a Cloud-based solution that uses entirely different detection methods than traditional definition-based AntiVirus solutions. Just because a file is marked bad by one program does not necessarily mean it is harmful.
You can contact our Team directly to review any files in question:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
- Pros mentioned:Easy to install
Rated 1 out of 5 stars
easy to understand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install and use has already warned me of harmful sites
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback!
Rated 2 out of 5 stars
webroot security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I did not need it and the tech said I did.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Linda, we apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Rated 1 out of 5 stars
WORTHLESS, USELESS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy. Installed and ran it several times. Confusing directions, and it didn't find ONE thing and I know now there were several files that have since been deleted by tech support.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are sorry to hear that you ran into difficulties. Please contact our support team at 1-866-612-4227 or https://www.webrootanywhere.com/servicewelcome.asp and we will be happy to help you get everything running properly. Sincerely, Webroot Community Support Team
Rated 1 out of 5 stars
not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not so sure this works or what exactly its uspposed to be doing. Nothing comes up or gives me "warnings" I had best buy install this so its not a mistake on me
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .There is a great article on the Webroot Community that addresses your concern:
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121. Please take a look and let us know if you have any additional questions.
Rated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this product so that I could protect my daughter computer. It solved one problem but created new issues. Such as no use of Internet connection.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nancy,
we sincerely apologize for any issues you encountered on your Daughter's computer after using our software. Installing Webroot should not create new problems but rather help secure your identity and information when browsing online.
If installing Webroot was the cause of your internet connection not working properly, this is something we need to resolve. Please reach out to our Support Team at your own convenience:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Rated 1 out of 5 stars
Poor instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for laptop but wasn’t easy to install as directions weren’t clear
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Rated 1 out of 5 stars
Don't like it at all for that price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't have all the features for that price could of gotten something way better
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is a complete security solution that covers AntiVirus protection with an integrated intelligent Firewall as well. If you could tell us what features you are wanting to have included as well, we'd really appreciate you taking the time to give us your feedback.
https://community.webroot.com/t5/Feature-Requests/idb-p/ent4
Rated 1 out of 5 stars
This program is no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer crashed from a virus 3 weeks after installing
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
Rated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never work, I had to buy another product! Very dissappointed!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Alain, we're sorry to hear that you experienced issues installing our Software.
Our Customer Support Team is always here to assist you completely free of any charges:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Rated 1 out of 5 stars
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just liable to give Macs a virus. No anti virus needed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Malware infections on Macs are increasing exponentially every single year. Please read more:
http://wbrt.io/6tbd
Best Regards,
Josh P.
Digital Care Coordinator


