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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 606 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the Internet Security with Antivirus & Allstate Identity Protection for its overall performance and protection capabilities. Many find it easy to use and appreciate the simple installation process. The antivirus performance is highly praised, and the user-friendly dashboard enhances the overall experience. However, a few customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 606 reviews
  • Rated 1 out of 5 stars

    Auto renewal bait garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam, forces you to sign up for auto renewal. Do not activate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary "gift with purchase"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a similar product from a different company. A "3 month" trial subscription is an insubstantial teaser that isn't worth anything. How much does webroot pay Best Buy to throw this onto people's purchases?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    I'm not even trying to use this opportunity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why attach an antivirus that no one needs? I advise you to do what your colleagues do: create a virus and post the virus on YouTube that only your antivirus can fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    came with my purchase...no thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all the other anti virus programs... it's supposed to help protect from malware and yet it acts like malware. Popups, slows my computer down, and never finds any maleware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just get MalwareBytes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't put your trust in something like this. There's better out there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Olive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never going to use webroot. I don't want to. I don't need to. never had to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Antivirus doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antivirus doesn't work in the world we live in. A more robust system is needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't want it, never wanted it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was bundled with a monitor purchase as a 'free gift' with no ability to opt out. As a result I now get weekly notifications to install this crappy software which I don't need, want, and will never use. All of the things this product offers can be done better by other programs, and I already own and use those programs. Stop trying to trick me into installing your shovelware crap that someone paid you to foist off on me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No opinion. I did not install it since it was only a 3-month license, and I already have an antivirus product for another year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Free with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not think it is ever worth to install a random antivirus software especially when it comes free with random purchase.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Just being honest

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've known of Webroot since I was younger and don't mind the free offers but I have never used it for more than a trial...in fact, I don't think ANYONE has used it longer than a trial

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally dont use it anymore as there are better options out there but it does its job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys, this stuff is a scam. Anti-virus and cybersecurity is fundamentally so much more than these types of softwares.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wouildn't buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay software but there are better options out there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is something that is not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the way it works because you are constantly receiving alerts and after the time you are given to use it expires you have to pay the subscription and while it was being used we didn't find any reason why it would be necessary to stop the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot Pesky Emails

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a monitor, not webroot. I have been getting at least an email per week from Best Buy that is pestering me to redeem an offer for webroot. I am likely to check if another pestering product trial is attached to anything I’m considering buying at Best Buy and buying it elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't want it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't ask for it, didn't install it. So, I didn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    impossible-keeps telling you to do more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too confusing and difficult to install. Too ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What can I say except No Thank You

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean. It's Webroot. As a former Webroot customer I remember periodically thinking "I wonder if this is actually doing anything for my PC." One day I let it lapse and switched to the built in Defender and uh. Yeah I haven't noticed the difference - well aside from fewer irksome pop ups.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't recommend this product, it is not working in my computer.

    No, I would not recommend this to a friend