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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 19219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the effectiveness of the antivirus protection, ease of use, and performance of the software. They appreciate the peace of mind it provides, knowing their devices are protected. However, some customers express concerns about the subscription length, compatibility issues, installation difficulties, download problems, and the potential for slowing down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 19,219 reviews
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download process and great security service!!

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    The only system we use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't hesitate when it comes to protection! You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is the best security software I have used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love webroot, it protects everything and doesnt slow down your machine, you dont even know it is there. I have had issues with other security software products and by far this is the best that i have used yet. I feel that webroot is 100% protecting my computer and the other items that we installed webroot on. I would recommend this security software to anyone over any other security software.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great desktop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading speeds, easy set up, perfect for my needs as a grad student!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Life is Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and easy to install Good camera for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and is not intrusive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with the product. Time will tell how it works on a longer timeline but for now it's working and not obnoxiously overly communicative like some antivirus products.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work’s amazing and doesn’t interfere with anything I may be doing

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have. It has saved me so many times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pretty solid Internet security with Antivirus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually go with TrendMicro but Webroot is pretty solid on my other devices. I was going to expand my TM subscription but I think I'll keep Webroot for my additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughters iPad and she had no problem installing it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Good for free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to install and it protects my tablet and phones. It was free with the purchase of my tablet so I really dont have any complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do you need more anti-virus and web security?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you need more anti-virus and web security? The answer is no and yes. Best buy and giving free trials so why not Windows Defender will work just fine. Though this will type of service will add to your bills.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Web Security and Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and starts going to work immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No virus here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s better than feeling like your information is safe when you are on the internet!! Scammers are lurking everywhere, just waiting to get your information. Thankfully, I don’t have to worry about someone stealing my information and enjoying fast food off my dime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anti virus review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's anti virus. Windows has anti virus built in, but I guess if it's free you can use this. It was included with my laptop purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. What a deal, got this with my laptop, works great.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to call geek squad for me to able to install it, but they are helpful

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little free item with purchase very helpful against cirus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The web is dangerous, use protection. Webroot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is my go to software when Best buy gives me a free 6 month subscription. You get the free 6 month subscription with a crazy number of items. I don't know what they all are, but I have enough free 6 month subscriptions to protect all my computers and phones, and pads.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Must use for web protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must use for web protection. Easy for anyone to use

    I would recommend this to a friend
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