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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,461 reviews
  • Rated 3 out of 5 stars

    louise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes I wonder but am not changing until there is something better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WEBROOT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ended up having to call in to get help on changing payment method..Product does not allow user to make the change...long wait time, then could not understand the foreign accent, hard for older folks to understand...many other security products out there either free or very little money, check your computers system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Included Free with Total Tech Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had better applications, but it’s decent for a free program. Hard to fix some of the suggestions after a scan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yearly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to renew and the reminders are helpful to know when it will happen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no idea what the value of this really is given all the other tech/protection I have

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Know

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this product so I can't say much about it. I have a Mac and never used software like this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt really use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really use this. Just reviewing for that gift card ;)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Webroot is not doing its job.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has been scammed with disgusting emails for over a month. Most of the vendors who email me every day are coming in all garbled. I would have thought that Webroot would have caught that and not allowed it. Their latest scan said everything was clear. Not true.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Birthday

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gota the watch for my daughter for her birthday and I'm not sure she used it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this product yet. I would hope that it is a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The independent app sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have the option ti link to te app the app is simpler

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Internet Security Yearly Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security Yearly Subscription. I don't really use this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but the price went up a lot and was not expecting it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't seem to interfere with my AVAST,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to interfere with my AVAST, so I'm good with it as it came free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t sign up for this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my computer, and the total tech protection plan, I didn't want this subscription because I was currently using another antivirus program. I told them so. Never have any problem with Best Buy so I'm disappointed this happened. It still was added to my total tech and to my surprise, I got charged for it after the free year and didn’t even know the subscription was active. This is the antivirus program that Best Buy promotes but it really isn't the best on the market from my past experience. There are many other antivirus programs on the market, you shouldn't have to be forced not have the choice in the matter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on computers. Protects your electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok at first after a few months i got all sorts of viruses

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure it does any good. Seems like it is necessary

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like web root so much, little too heavy for the computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free with TotalTech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product if needed. Included with TotalTech membership. Did not need with Mac.

    I would recommend this to a friend