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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3461 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,461 reviews
  • Rated 3 out of 5 stars

    Fair web

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is capable of. This came as a freeby with tv I think

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could improve

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Could be better. Doesn’t catch everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    acc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know enough about this product to give good info

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    We root renewal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it wasn’t an automatic payment. I wish I had the option of renewing it myself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Mmm. maybe"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I am a longtime user of a competitor's product but we'll see.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how to get this to work. You need a code.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not copy pages from books or magazines that are most than several pages thick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bloatware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bloatware but for the novice keeps them out of trouble

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dweis

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, its internet security so I guess its ok. ?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never found anything wrong.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have anything found with Webroot when scanning my desktop and then run Spectrum Security right after. Spectrum would find something suspicious when Webroot never did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful, unsure of how well its working, did not do comparison before purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whatever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service included with Totaltech and to be honest I havent uaed it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    subscription

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the subscrition was not long enough thats my thoughts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used, cannot provide a review that is meaningful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WebRoot and Total Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a new purchase, but a renewal. But updating the software was a nightmare. The automatic process failed and it took 5 Geek Squad techs and hours on the phone to get it fixed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really used it. Might not be worth it. Questionable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Donotbuy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH NO!!! Not another Auto Renew!! No matter how many times you cancel this kind of stuff from Best Buys you will see it again year after year charged to your credit card - even expired cards (how does that happen?) I have even cancelled the credit card and obtained a new credit card number - and somehow that charge from Best Buy is there (how does that happen?)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I knew I had this, I’ll have to look into it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What is Webroot?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confused because I don't remember buying this -- and I already run a few AV and security programs. I guess Geek Squad installed it? Gotta take a deeper look. Anyone have any advice?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really used it or i just don't get viruses

    I would recommend this to a friend