Customer Ratings & Reviews
- SKU:
- 6476071
Customer reviews
Rating 4.7 out of 5 stars with 3462 reviews
(3,462 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
No idea
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how I had to buy this. Got it anyway never used. Not a fan of forced add ons
No, I would not recommend this to a friendRated 2 out of 5 stars
How Effective is Webroot?? Does Anyone know??
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sold on Webroot. What does it really do? It is always "preparing to scan" and spinning.
No, I would not recommend this to a friendRated 2 out of 5 stars
Webroot for free not worth the porice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky to use. It blocked too many useful items and was not easy to tailor.
No, I would not recommend this to a friendRated 2 out of 5 stars
My last 7 order have cancelled.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just not understanding why. Support didn't have an answer for me.
No, I would not recommend this to a friendRated 2 out of 5 stars
Webroot app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried down loading and it won't let me there's a bug on this app
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the idea of putting my credit card on there and then automatically being charged a year later and it wasn’t easy to cancel had to call several numbers!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not sure what this is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what this is. I need someone to help me with using this item that I paid for
No, I would not recommend this to a friendRated 2 out of 5 stars
It was okay for a virus scan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t for me. It’s not terrible. Interface was not the best but it worked.
No, I would not recommend this to a friendRated 1 out of 5 stars
Be Careful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for years and now it's just a cash scam. I renewed it twice and it still tells me i'm expired. Spoke to the people and no help and didn't seem to matter to them
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't scan with requesting payment again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving a rating of one star because of technical support. I repurchased this product but am unable to run a scan.
I would recommend this to a friendRated 1 out of 5 stars
Not used by me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed or used you would have to ask somebody else.
No, I would not recommend this to a friendRated 1 out of 5 stars
I hate it here
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey, it's illegal to make it this hard to cancel a subscription! I've never downloaded or used this once in my life, because it's entirely useless. How can you charge your customers for a product they didn't activate? Disgusting.
No, I would not recommend this to a friendRated 2 out of 5 stars
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not using! Came with other purchase free, and don”t hone how it works.
No, I would not recommend this to a friendRated 2 out of 5 stars
Very basic virus protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic virus protection, Confusing and not easily set up
No, I would not recommend this to a friendRated 1 out of 5 stars
Internet Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came as an add-on to my Total Tech membership. Never used and was a pain to cancel. Had to make numerous phone calls to get it cancelled and get my card refunded even though i cancelled the service before the renewal date. Would not recommend
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is always crashing. Says updating but never updates either
No, I would not recommend this to a friendRated 1 out of 5 stars
I cannot get it to upload on my computer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At one time Webroot was top notch. Now I cannot do something simple like uploading it onto my computer. I contacted them but received no response to cure my problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rip off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not want but get charged every year for this product. I have my own security and do not need this product. I keep on get charged and no one asked if I want this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time and effort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesnt work on Android phones when you try to renew membership. The product code always comes up as expired. Tried reaching out to experts but they cannot help if its only an installation on phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
May not work with a MAC
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it with my new MAC purchase and GEEK Squad could not get it to upload. He said they are having issues and would research it and get back with me when problem is solved. Still not uploaded
No, I would not recommend this to a friend