Customer Ratings & Reviews
- SKU:
- 6476071
Customer reviews
Rating 4.7 out of 5 stars with 3462 reviews
(3,462 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Forced purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was required purchase when I renewed the annual Total Tech Support. Do not like or appreciate this requirement from Best Buy. Will cause me not to renew the Total Tech Support nex year
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is web root? I don’t even know what this does or what benefits I have to justify paying for a subcription.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and the customer support is the worst. When I renewed irt will no download the new version and there us no one to talk to. Dont buy it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not even sure why I have it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this and it bugs me when it pops up for a checkup while I'm in the middle of working on something.
No, I would not recommend this to a friendRated 1 out of 5 stars
Web Security service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of time that this service takes to set up is far too much. Dropping off a desktop to have GEEK SQUAD set up everything and install after purchase is difficult when it can simply be done at the time of purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot is so good it’s bad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot would block to much and made my computer unusable
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot is a complete waste of money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is a bad protection investment. Bitdefender is much much better. I totally regret buying webroot from Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
THE WORST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since Webroot joined, got bought out by Carbonite, service has gone to crap and customer service is nonexistent. I took webroot off my computer. Got a different company.
No, I would not recommend this to a friendRated 1 out of 5 stars
difficult
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this for a whole year unable to use it . no information given to me for the setup and the online setup didnt work. however the info was sent when it automatically renewed a year later. what a waste
No, I would not recommend this to a friendRated 1 out of 5 stars
Might be a waste if you buy it separately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally never use this since I pay for Norton but if you have nothing else protecting you, this is free with most Best Buy purchases and some protection is better than none.
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly do not recommend , im not sure why it is installed on the computer already since it does not help with anything really.
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashes alot. Makes me re-login to it alot. Have uninstalled and re-installed several times tring to fix the issue. No luck.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor software that needs to be done away with.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot did not protect my computer from getting buggie - I want a refund on this item. I purchased Norton and have that protecting my computer. I was very dissatified with WEBROOT SOFTWARE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not Receive ..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not Receive.. I understand its a good product to have for Internet Safety ..
I would recommend this to a friendRated 1 out of 5 stars
I have no proof it does anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no proof it does anything other then let me know there might be a problem but no way for me to know how to fix.
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot Internet Security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have my own plan and never wanted this plan but it was pushed on me. DO NOT WANT IT
No, I would not recommend this to a friendRated 1 out of 5 stars
no
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.why does this even still exist? oh yea to trick elderly and non tech savvy people that they absolutely need it
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible program
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WebRoot has caused more issues with my computer than what I had before it was installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unwanted renewal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t buy it and I can’t see where to turn off the autopay. I don’t even use it. Be careful when you redeem the “free” stuff.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lousy costumer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted into my account to delete computers I no longer owned, and couldn't do so. Messaged the company several times and never got a response. I no longer use product
No, I would not recommend this to a friend