Customer Ratings & Reviews
- SKU:
- 6476071
Customer reviews
Rating 4.7 out of 5 stars with 3462 reviews
(3,462 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
False Information about Webroot's Purpose!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.False - Webroot is not an internet security app. The main purpose is to collect personal information/date. I want it removed now. And no cookies!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this, I didn't know how it work but was given to me because I bought my appliances
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not tech qualified to use this. Never used it. Only bought this cause we were buying appliances it made installation better prices
No, I would not recommend this to a friendRated 1 out of 5 stars
Not FREE Anymore!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be FREE for Total Tech members but not anymore!
No, I would not recommend this to a friendRated 1 out of 5 stars
I still have to use two remores to operate my tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ny problem was never resolved. The store manager makes false promises. She never compensated me for my troubles.
No, I would not recommend this to a friendRated 1 out of 5 stars
Is okay but to expensive got a better price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing out of this world I got a better price from another vendor and it works perfect no need to pay so much just because is offer by Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to cancel geek squad subscription I have tried many many times. and cannot get through.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not interested
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan how they include this for free they say. Then they bug ya about renewing. I don’t use it on apple products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t want it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t use it. Don’t want it, and hate that it automatically renewed to my credit card without notifying me it was coming.
No, I would not recommend this to a friendRated 1 out of 5 stars
Charged without authorization
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know they were renewing this. I wish I was informed prior to it. I Do not appreciate being charged without my okay. Shame on Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a bunch of annoying pop ups I can’t seem to get rid of begging me to renew my sub.
I would recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless product. You won’t need or use it it’s just another upswell to fleece money from customers. Buyer beware.
No, I would not recommend this to a friendRated 1 out of 5 stars
Webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not trilled with this at all. I had no clue that it was put on my computer. Now it is confusing when trying to find a file.
No, I would not recommend this to a friendRated 1 out of 5 stars
UPSET CUSTOMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT CONTINUE THIS PROGRAM. I WILL NOT GIVE ANY GOOD REMARKS AS YOU DID NOT STOP THE AUTO RENEWAL AS I REQUESTED AND TOLD YOU WOULD DO!!!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Send me a link to download
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never been directed to where I go to download this product that's supposedly free
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t want to renew. Removed from lap top. Apparently the automatic renewal scam was in effect. No advance notification.
No, I would not recommend this to a friendRated 1 out of 5 stars
Difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is not as good as Norton and McAfee antivirus products. My wife found it difficult so we switched back to Norton.
No, I would not recommend this to a friendRated 1 out of 5 stars
Really not good for a laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In itself it can drain your laptop memory and battery. Not worth it especially if you stay careful about links, etc.
No, I would not recommend this to a friendRated 1 out of 5 stars
DON'T DO THIS TO YOURSELF!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this before. It was garbage and messed up my computer, but made a lot of repair business for the seller.
No, I would not recommend this to a friendRated 1 out of 5 stars
No go for me
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as advertised. Was not inpressed with outcome.
No, I would not recommend this to a friend