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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3462 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,462 reviews
  • Rated 1 out of 5 stars

    Do not purchase, this was free to me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software like this is completely unneccessary. Simply be careful of the sites you google and click on. Most windows security is enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wished I could opt out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need it but I was told by Best Buy that I can't opt out of paying for it annually. Paying for something I don't need or use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad bundle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want or order this product. It came with a bundle, and tried to charge me after initial subscription was expired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    rip off

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nothing but a frigging rip off i should have known better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BALONEY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another rip-off. I’m paying for something I don’t even want. This program was installed by Geek Squad. Baloney.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time with returns

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use this garbage and I'm glad I didn't waste my time because their customer service sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. Cannot get it off of my computer. Do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this security software. It was confusing to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    leave me alone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for 4 years this company keeps popping up on my computer and trying to get me to renew. stop it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limited value?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never uploaded this free software as I don't accept any added value to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless to me but forced on me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless to me. Unfortunately had to purchase in order to get the Total Tech support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is or why it showed on my account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Setting an appointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficultto ser appointment .it required redetting my passwords

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They canceled my total tech without my permission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my total tech membership and took away all my warranties.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free, but why?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not necessary since I have Malwarebytes installed on all my electronics

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy camper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the cost of the product No alternatives offered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worthless, worthless, worthless, worthless, worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free AV in name only. And works just about as well. No thanks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never ordered this. Stop bothering me. never will use your store again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Promo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no use to use. Must be some marketing Dept promo that they get bonus for.

    No, I would not recommend this to a friend
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