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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 3462 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in Webroot Internet Security Yearly Subscription's overall performance and protection features. Users appreciate its ease of use, background operation, and simple installation process. Many also feel it provides good coverage for their computers. However, some customers have noted compatibility issues, concerns about the price, and unnecessary reporting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,462 reviews
  • Rated 1 out of 5 stars

    remember to cancel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was bundled with totaltech. Unnecessary, but had to call to cancel separately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unnecessary. comes as supposed value add with other purchases.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not necessary in my professional opinion

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought an iPad and 2 Chromebooks and I’ve never wanted to use this…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor! Poor! Poor! And then charged me for it. What would your review be?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never use this product. I use Norton only and have for many yrs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buyer beware

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never worked , even with assistance from Geek Squad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble using this app, it just didn't work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What is this?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not remember buying this! Did I get charged? How much?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    internet security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of time, effort and money. Don't get sucked in!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aqua

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product. The product does not remove spam as good as i hoped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not aware this is available with membership - need help to install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use. I do not need. I use something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my total tech support from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont know if it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont. Like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade is garbage and getting lot of bad reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never authorized this purchase and i am not using it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want, came with purchase. Have other options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Threat free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps our computer free from threats and that is a great comfort to me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection, I never worry about getting hacked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does it's job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Mcafee or Nortons, Which is a good thing. Does it's job.

    I would recommend this to a friend
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