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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,107 reviews
  • Rated 5 out of 5 stars

    My new computer bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bag for my computer that would protect it and have room for items for my writing the selection was nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer repair, geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. Wait time a bit long, but understandable that they take their time with each customer. I left my laptop, it wouldn't stop updating. I asked for it to be cleared of that problem then wipe the computer clean to factory reset. They fixed the first problem, but didn't do the reset. Had to pick up, needed for a funeral. Will bring back for the reset, hope to get it done next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buys has been a great addition to our household ...great brands with low prices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves the new chrome book. It will be used for my son school work and my wife's business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AAAAA+ Was very happy with the whole experience. Got everything set up the way I wanted and had a very helpful Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Plays all my games well :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a really good deal on this laptop. I'd recommend it for anyone who doesn't want to spend a lot on a laptop :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, I do have a problem with certain things but that is not a technical issue it is a I'm bad with computers issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have had Webroot installed to protect my computer it has found a couple potential viruses and removed them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a software person or tech guru so this software was necessary to offer up protection on my MAC and was recommended by the Geek Squad. Unfortunately it was a pain to install and get up and running and I believe that it has slowed down my MAC. It did seem to be quite affordable though and I havent had any issues with Hackers so I guess it's doing what it's supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted and needed The geek squad services were professional and speedy Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product. Love the sound..... I would recommend if the person is willing to pay for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only takes a moment to get points!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is totally worth writing a quick review as the points add up quickly which gives you money back to buy more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than trend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one pc with trend one with webroot on laptop changed pc and think webroot has a better user friendly route to get your info

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s small and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very user friendly and small enough to not be in the way. I use it often and appreciate the sleekness of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems - easy installation on two computers. Purchased after a potential virus and through the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase it was definitely a great addition they must have good customer service at the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was not able to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer would not let me install the program as easy as it was supposed to be. Had many techs to help me through it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good item for computer security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is useful and very helpful in securing a computer, also easy to use for those of us not too computer literate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this brand, it always come highly recommend by Best Buy geek squad, I haven’t had a problem yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m a fan of Best Buy and the great products they carry. Can't beat the savings and rewards points either.

    I would recommend this to a friend