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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 31,338 reviews
  • Rated 4 out of 5 stars

    It's not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For free it does its job. I'm kind of scared of how many email best buy sent me telling to activate the program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Webroot SecureAnywhere Internet Security software for several years now. We like the way it silently lies in the background protecting our computers from harm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman I was working with when I purchased my laptop recommended this security software for my new laptop. It's only been a couple months but it has been doing a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any real experience with this. It was free and came with computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can save money by getting other programs to do this type of work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the same brand for some time now and I can say that my computer is safe now with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any security issues so far and it took less than 5 minutes to install on a second laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Best Buys' internet security program and so far so good. It was easy to install and had no issues whatsoever using its features. i would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to do college schoolwork on and it's been great. Love the touchscreen and how it flips back. You have to keep the screen clean or it won't recognize your touches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews Computer @ All Times And Can Even Tell You If A Program Is Not Running Well Or If There Os Leak In System And Where. Gotta Say Have Never Seen Security System Do As Much As This one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is okay. I was told I had to use it. It works as good as the security system I already had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good and easy to use product. will definitely refer to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any of the problems with my laptop since installing "Webroot" that I had had previously...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the security software is working great so far! I hope this will prevent everyone from getting to my information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use the computer that this was installed on so I really am not sure how useful this is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many internet security programs before, but this one is my favorite. it is easy to set up, easy to use, and catches all threats before they get into your system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't Stop a Five Year Old From Hacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web Root is the WORST anti-virus "protection" out there. I trusted the Geek Squad, who recommend this awful product (guess they must get some kind of commission...not sure why), but should have went with Norton Security... wish I had. Less than a month of install, I had a virus on my brand new Lenovo computer. Will never buy ANYTHING from Best Buy again, like ever, never.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jolie,

      I am very sorry to hear about the bad experience you have had.

      Webroot offers free support for all of our products.

      If you get infected and we miss it, we are more than happy to resolve the issue free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy program to download. So far I have been happy with it and for the cost it seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits into our budget and is a top rated product. We are very happy purchasing it. You must have this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told too late that Apple would have done this job for free and Apple does not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      debaser,

      Webroot offers free support for all of their products. As far as I know, Apple will not remove malicious infections from your machine, you have to pay for support through a third party.

      If you ever believe you are infected please contact support.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G.
      Webroot Community Support Team Webroot