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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1021 Showing 20,401-20,420 of 31,338 reviews
  • Rated 1 out of 5 stars

    Did not protect my new computer at ALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this product - I was infected with Malware and hacked within one month of my new computer purchase. I'm not a gamer, nor do I have a ton of time to spend surfing the web - I needed it for work, so to have this happen really sucked. Had to spend $149 and over 8 hours with Microsoft Tech Support to return my computer to working shape!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      I am very sorry to hear about the issue you are experiencing.

      The company you worked with is not Microsoft, it was a third party support group that has scammed you. I would advise immediately contacting your financial institution and reporting them, as well as disputing the charge.

      Any time that you have a legitimate issue such as a threat or issues with Webroot you can contact us and we will resolve the issue completely free of charge.

      We offer free support for all of our products.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot was a throw-in with my new computer. I also got it for a previous computer that had been worked on by the Geek Squad. It worked for a while but after a couple of months it quit working and I was unable to determine the problem. I have used AVG free without problems in the past but I now use McAfee. I'm wary of Webroot but others like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ITEM I WANTED WAS IN STOCK. THE STORE CERK CAME TO ME AND ASKED IF I NEEDED HELP. THEY SHOWED ME WHERE THE CHECK OUT COUNTER WAS. IT MADE MY VISIT QUICK AND EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my experience with competitors (Kaspersky, Trend Micro, etc), this is a superior product. No need to install updates as it updated automatically from the cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working OK on both of my laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad personnel were great working with. This product seems to be working OK on both of my laptops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can have a geek squad tech fix anything remotely on any of my devices with webroot installed on them but I don't like that I got a virus while it was installed and since then I have to have them work on my network once a week cause it apparently can't get rid of the virus completely and it keeps shutting down the webroot how is that possible?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant won't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used from the very first day i bought my computer and have never had a problem and for that reason i will never go without it or another product !!! repeat customer for life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqaud installed, no problems so far. Yes I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the product and still learning the features. Different interfaces but does the job. No issues so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This was a superfluous item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into purchasing this which is unnecessary with a Mac. Apple tech recommend against it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Ladycate,

      A Mac can be infected the same as a PC can and it is a mistake to assume that it cannot. Apple used to say their products do not get infected but they changed that after malware started to be made for those products specifically. We recommend installing Webroot or another Antivirus of your choice immediately.

      Regards,
      James G. Webroot

  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this installed for about a month. So far no viruses or popups. I am pleased thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no buds or viruses since this security was placed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no buds or viruses since this security was placed. can schedule for auto scanning. program is only for a year but most programs similar to this program are only good for a tear also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent intenet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security program came with the purchase of my laptop. The instalation is quick and simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for regular computer security. not the best but easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Norton, but I like WebRoot and it appears to be working as well or better than Norton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have any glitches with this security system. I liked that it didn't crash my sites like some of them do.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We aim to not interfere with what you need to do on the Computer, Debby!

      Cheers,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a free subscription with my tablet purchase. No security issues yet, so, so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the background. I have never noticed it running until I get the report of its scan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great on my laptop, desktop and tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a portable protection for all my devices. Including my laptop, desktop, and even my tablet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't care for it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free. I don't normally buy security software. Usually the free ones works just as well!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      DellPurchase,

      Thank you for taking the time to provide us with this feedback!

      Best Regards,

      James G.
      Webroot Community Support Team Webroot