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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1032 Showing 20,621-20,640 of 31,338 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my laptop. I like it because it does not slow things down like other security software I've used. I will buy this when the free trial runs out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't root for Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested by Geek squad but allowed multiple virus and malware problems resulting in loss of data

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Gimlet2,

      I apologize that you have experienced an issue such as this.

      Any time that you believe you are infected, you can contact our support team and we will take care of the issue free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with promotional offering with my purchase of HP Spectre. Great protection, straightforward installation. Will renew subscription upon expiration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this is new to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had this new security put in my computer I'm hoping its as good as the tech told me it was ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure how it works, but haven't had issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product free with the purchase of our computer. It mirrors the protection I bought extra with a service agreement. Haven't had any problems so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure how good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in to upgrade to Windows 10 and it was infected after only having it a month.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Teach,

      We are very sorry for the inconvenience you have experienced.

      Any time that you experience a threat related issue, our support team will resolve it for you completely free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    A bit confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still not sure what this product does and doesn't do. I think it'll come in handy at some point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program for a computer, my computer works really good with this program .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fair as a product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure about the date of expiry of the product. But for me it worked for only 1 months.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Saurava,

      Depending on whether you purchased it or received it free as a promotion would determine the length of time it is valid for. It also activates at purchase if received from Best Buy. Please email me at communitysupport@webroot.com with your keycode and I can provide more information about this.

      Regards,

      James G. Webroot

  • Rated 4 out of 5 stars

    internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Webroot seems to be doing a good job on my computer; Best Buy recommends it-- so trusting them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like Norton better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is easier to use and I feel my computer is safer with Norton.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product. Every time I signed on it dropped off and I had to keep signing on again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Took care of our laptops and keeps them running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of the malware on our three laptops. Runs behind the scene so you don't even know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with WEB ROOT so far. I have used another program for many years but thrre is a bit more protection.with this one, the Geeks tell me. So far no problems thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Supposed to be a 1-year subscription but it's not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came with the purchase of a SurfacePro4 and it says it's a 1-year subscription. But after I installed it the Webroot online account says it's only for 6 months :(disappointing). I also don't like that you have to create an online account in order to be protected.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for any inconvenience you have experienced. The subscriptions that are included with the purchase of a new device are typically always extended trials for 6 months. An online account is only necessary to activate protection on a mobile device, only the key code is required to install on a PC/Mac.
      Please feel free to email me directly if you have any further questions/concerns to address:
      communitysupport@webroot.com Webroot

  • Rated 4 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to call and get help or take it in and that I get 3 computers to the program purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too bad that we even need stuff like this, but this is a good basic security system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended by the staff at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well for the six months we have been using it. Have not encountered any viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement of desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a desktop a few years ago from you all. Had to replace it due to the motherboard. Didn't think we wanted a laptop, but it has worked out well for out family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Artistry GE Microwave. I bought the range a few months ago and they go well together. I love that it doesn't stick out as far as my other microwave did.

    I would recommend this to a friend