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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1052 Showing 21,021-21,040 of 31,338 reviews
  • Rated 4 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble with my computer. Geek Squad installed on my computer and everything is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can't tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my laptop to Best Buy because the mouse wouldn't work. He said there's tons of viruses on it and recommended this product. Those old viruses seem to have gone away, but now I have different ones including Undertone. I have no idea if this really works or not.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      If you'd like some reassurance that our software is doing the best job it can, our Support Team would be happy to check for you, free of charge. Here are the team's contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the touch screen would be hard for my husband to use . But it is easier for him .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate something like this after one month but it's doing good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that this is protecting like it should, I have not heard bad things about it or anything happening to the computer so I assume it is doing a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good. No problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No viruses so far. Glad I switched from the others, that failed me, and cost more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Included software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent internet security software that was free with computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service with product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key code came off when I was peeling off the sticker to reveal it... Called customer service and they fixed my issue installing it over the phone...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me when I bought an iPhone, don't need it but it's a cool gester

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase to Spam your Email!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't install the security, you'll keep getting emails from Best Buy telling you to install it. If you need it, get it. Otherwise it's useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good protecting tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good proctection for your computer. i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Webroot to protect the new computer which we bought our granddaughter for a graduation present. I'm sure it will perform as it is intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel I am well protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have boutht this as i was un aware until I visited Best Buys Geek and was informed that the security from charter communications was not enough to count on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best i have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viper and Kaspersky let me down Webroot has been outstanding protection - feel much better - and the computer protection warranty allows upload to other computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my computer secure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed security software and professionals recommended this as a good product at a good price. I purchased 3 years protection at a discounted rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent anti-virus....dont have enough to say about this anti-virus I don't liked..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are very satisfied with this product. My computer had been compromised with a virus and malware. I now feel more secure against all the risks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. I love that you can use it on three different devices, be them laptops, desktops, tablets, smart phones or any combination. Overall very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product. I went to best buy and the service was great when I bought the new laptop. I will definitely recommend best buy and the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it helps me protect up to 3 devices with t he security of knowing I don't have to be as worried about surfing the web .

    I would recommend this to a friend