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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1060 Showing 21,181-21,200 of 31,338 reviews
  • Rated 5 out of 5 stars

    Included with tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with my Geek Squad tech support agreement. They installed it for me in-store after purchase. No trouble yet so I guess that means it's working!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not give me 12 month coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is suppose to 12 month but only gave me 6 month service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for 1 Year with Geek Squad service. Got again when I got new service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems to be a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , product has been working fine so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new laptop for my daughter to use for college and installed this product from Best Buy. So far it seems to be working and doing it's job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good security program. I have not had any issues or anything with this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't install easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software does not easily install. May need to seek assistance from geek squad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product as my comp had a virus. Webroot found 25 viruses, but comp still not right. I got it "cleaned" by geek squad using malwarebytes software. They found over 900 viruses. I tried to reduce my subscription time purchased for webroot but am now stuck with it for a year. Basically this product didn't do the job.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      debbiep, We apologize for the issues you have experienced. Any time that you have a threat related issue you can contact our support team and we can remote in and resolve the issue for you completely free of charge. Malwarebytes and Webroot have different detection criteria. This means that Malwarebytes may detect something as a threat that we do not and vice versa. These programs are generally Potentially Unwanted Applications and are not malicious, just very annoying and cause popups. Free support is part of your subscription with Webroot. Support Number: 1-866-612-4227 Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Regards, James G. Webroot Community Support Team Webroot

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is working good on my new laptop. It was free with the purchase of my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I like that it doesn't tag everything as spam when I go to routine websites

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose well and now I have a peace of mind that my files are safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has caught a few things that Norton didn't before. Easy to install, no stress on updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It came as a bundle with the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know, it's supposed to be really good according to the GEEK Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot on all my computers so it was an easy decision to choose this brand again. I have never known it to fail to do what it promised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Renewal Performance Below Marketing Hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed OK on previously protected MacBookPro but iOS9 SecureAnywhere Browser App resulted in mutual interference with embedded Apple Security functions. Geek Squad phone support was unavailable to resolve without making retail store appointment! Webroot remote technical support responded with boilerplate advise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program was purchased with a new laptop. Easy to set up with little technical skill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently the geek squad got me to switch from norton to this. Seems to be working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for assistance from the Geek Squad, when I bought my new laptop. He recommended Webroot Secure Anywhere. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Inspiron, the Internet security came with it free and it's a great thing to have! The coverage was for 1 year and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly detected & removed a virus that had crippled my old computer I wish I had known how good Webroor was, I would have purchased it years ago.

    I would recommend this to a friend