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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1065 Showing 21,281-21,300 of 31,338 reviews
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was recommended and it came with the product purchased no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security to avoid virus problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Webroot on the advice of the "geek" who was working on my computer. I do feel it more secure than the security provided by my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs quickly and smoothly. Scans are exceedingly fast. Doesn't interfere with computer performance. Very pleased. Recommended by Best Buy staff- thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good virus protection program, doesn't take up a lot of space on my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software runs unnoticed. It doesn't slow down your computer like others do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    web root working as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. web root working as it should. expect it to continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank heavens for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer was taken over by a virus, I appreciated the efficiency and effectiveness of the Geek Squad in getting my laptop back to normal. Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on two computers for a couple years, recently had to take both in for service. Bothe had a considerable number of viruses, spyware and malware removed. I asked to see the report and not a single one were discovered or removed by webroot. What is the point of having it if it doesn't do what it is supposed to!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Junior,

      I apologize for the issue you have experienced.

      It is likely that what was removed were not actual threats, but potentially unwanted applications, which we will only remove if they are legitimately malicious.

      If you ever believe that you are infected, you can contact our support team and we will take care of the issue free of charge, we definitely stand behind our product and how well it works.

      I have provided both the link and phone number to reach our support team below.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Please do not hesitate to contact us if you ever have any issues.

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    reduce internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good antivirus but unfortunately it reduced internet speed too much

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      hossein,

      We apologize for the issues you are describing.

      Webroot should have no effect on how fast your computer browses the internet. It sounds like something is not working as intended. I would advise uninstalling and reinstalling the product to test to see if Webroot is the cause, and if the issue persists after reinstallation, it would be best to contact support so they can look into this issue for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd definitely recommend this software for anyone looking to protect their PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for PC's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great for PC's but it is not supported by the Microsoft Surface line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well...sometimes have to plug & unplug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it!! wireless......occasionally I have to pull out the side plug and reinsert it; IF it gets "frozen"...otherwise, it's perfectly fine.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money, I have bin using it on my new ASUS 2in1 laptop/tablet and its working better then Norton AV and i would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tool For Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs a go to source for Tech Support. Geek Squad is available 24 / 7. You need be protected when onlne and Web Root does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is simply amazing. I never do reviews but I had to let y'all know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be doing the Job - no problems so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T HAD IT LONG , BUT IT SEEMS TO BE DOING THE JOB SO FAR. No virus problems to date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    will have to wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seemed to be easy to download and is working will have to wait and see how it performs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cloud-based anti-malware software to keep malwares away from your laptop and PCs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm use to use AVG for free but now that I've seen I can buy this I will always use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had work done on my laptop, they installed this protection. I like that I also installed it on my pc and other laptop for just the 1 price.

    I would recommend this to a friend