4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 31,338 reviews
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have ever used this product and it seems to be holding up what it is supposed to be doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding security feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is one of the best security features. This is real easy to install and gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product is doing what it says. It was free with purchase of my laptop and is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up bought for parents first computer have no problem with the new computer easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and not confusing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because it's easy to use and it's not confusing. Any person would benefit from this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, easy, easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Great product! Considering that it is for more than one device, it's a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it comes with the purchase of the laptop but it really does its job, which protects my laptop from virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is easy to install and simple.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using webroot security program for 3 years. It's easy too install and it's very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to prevent viruses. Quick and easy to install as well. I'm pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer was reprogrammed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They world real hard getting my computer up and running, It took several days but it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good internet security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like webroot because it was very easy to install and does nor ask me to update. It updates automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use; good performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Apple MacBook Pro and was given this virus protection to install. I hadn't heard of it before, but went ahead and installed it. So far it has notified me of any security threats and has done a good job. Since it's still early, I look to see how it performs in the long term. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that this came with the purchase of my new computer for free from Best Buy. I love those guys!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product to have for security on a computer. I like it. I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protector!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my sons iMac about a month ago and so far it has been a great virus protector!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the free virus protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this free virus protection when I bought a laptop. Always a plus when you get something free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product when I got my older laptop updated with Geeks quad. Easy to use and good protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the viruses away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this product. I'm so glad that I got it. It's easy to use and very trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Norton from Xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and setup and found issues Norton did not find on my laptop. Use it on both Mac and PC.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Possible Software/Hardware Conflict

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Toshiba Satellite Radius laptop from Best Buy. I found that when I installed Webroot it would crash the computer. Windows (10) would inform me that it was trying to recover the system but never could. I thought the issue was specific to the one Toshiba laptop I had purchased so I exchanged that computer and for an identical one. And again, not doing one other thing than uninstalling McAfee that came pre-installed and then installing Webroot, the 2nd computer crashed in exactly the same way. I brought that Toshiba back and upgraded to a third Toshiba and wouldn't you know on the third attempt it crashed again. I chose to do a manual restore of Windows 10 and this time I didn't install Webroot. The computer has been working flawlessly since. It seems odd that Webroot would have some incompatibility with either Toshiba and/or Windows 10 but there is not one bit of doubt that there is a conflict. I did a bit of online research and found two other nearly identical complaints so be careful. I was a prior user of Webroot on my old Toshiba so I'm bummed I can't use it now... I give it two stars because I know it is otherwise a good virus protection program. Just not on any of the Toshiba Satellite Radius devices with Windows 10.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      We apologize for the issues you are experiencing.

      With an issue such as this, we would advise contacting our support team for assistance.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot